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Mercedes-Benz of Naples

Naples, FL

4.8
1,118 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,118 reviews

May 04, 2024

Highly recommended! !!! I was from out of state and had a very rushed timeline to buy a vehicle. My Sales Consultant Joe Caruso helped me find it, answered all my questio More

by kmckeever13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Mercedes-Benz of Naples responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 03, 2024

Friendly, courteous and professional staff with exceptional knowledge of the Mercedes Benz product line and extremely helpful finding the model best suited for my needs. More

by NaplesCarGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Irpino and Jett Gay
May 04, 2024 -

Mercedes-Benz of Naples responded

Hi, here at Mercedes-Benz of Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 03, 2024

Friendly, courteous and professional staff that have expert knowledge regarding the Mercedes Benz product line. More

by NaplesCarGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Irpino and Jett Gay
May 04, 2024 -

Mercedes-Benz of Naples responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 29, 2024

excellent mechanical knowledge of the cars . A great amount of enthusiasm for the Mercedes line and a pleasure to do business with. More

by lock1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Mercedes-Benz of Naples responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Naples! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2024

Adam Davis represents his dealer extremely well. He’s professional, easy to work with and accommodating while sorting out the customer needs! He looks to satisfy win/win needs! More

by john.dugan.us@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Mercedes-Benz of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. Please don't hesitate to reach out to us if there's anything more we can do!

April 22, 2024

This was our first experience with Mercedes-Benz of Naples and we were very pleased! Our salesman Joe Caruso was amazing, we called with an hour to close and Joe had the vehicle pulled up front and wai More

by Kelly Mitchel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mercedes-Benz of Naples responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Naples we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 20, 2024

This was the first time purchasing a Mercedes-Benz and visiting the Naples dealership. Caroline Tursi took care of us from the minute we walked in the door. She was knowledgeable about the vehicle we were More

by DBK0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Pensabene
Apr 21, 2024 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 20, 2024

The sales process and follow up support has been exceptional. Caroline listened to our needs and found us an exceptional vehicle that performs great and is fun to drive. The service department has p More

by asapconsult
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Baffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Tursi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Mercedes-Benz of Naples responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Very friendly, and knowledgeable about their products. They made the buying experience pleasurable. Would recommend to my friends. More

by Markspears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Mercedes-Benz of Naples responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Naples we are always striving to do better than your last visit.

April 14, 2024

Mercedes of Naples dealership has the most helpful staff! Thanks for taking time with me! More

by CAROLYNANNPOOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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