Mercedes-Benz of Hoffman Estates

The special attention we received from Tim McGrath is to be commended. We are in Michigan and did not visit the dealership. The entire process was fast and easy, be commended. We are in Michigan and did not visit the dealership. The entire process was fast and easy, More

I intend to trade my 2021 low mileage NX-300 for a new vehicle. I was firmly decided on purchasing a Genisis GV 70. However, my son advised me to consider the GLC 300 and test drive it before committing vehicle. I was firmly decided on purchasing a Genisis GV 70. However, my son advised me to consider the GLC 300 and test drive it before committing to the GV 70. Although my preference was for the GV 70, I decided to visit Mercedes dealership to at least view the GLC 300/ Upon meeting with Chris Kaminski, I outlined my specific requirements. He engaged in a comprehensive discussion with me for approximately 30 min., detailing all available options. I posed numerous inquiries, and he responded to each of them in a highly professional and informative manner. Following this discussion, I made the decision to proceed with the purchase of a new vehicle and specified my preference for a black exterior with beige interior. I was seeking a fully equipped model, and while there was one available in the showroom, it was graphite with a black interior. I informed him that I required $33,000 for my Lexus and a 6% discount off the sticker price. Ultimately, they offered me$32,000 for my Lexus and a $1,200 discount on the sticker price. I made the decision to purchase a new GLC-300 and told him that I was looking for 33000 for my Lexus Nx-300 and at least 6 % off sticker. After a few back and forth they offered 32000 for my trade in and 1200 off from sticker. I was really impressed by Chris’ patience and answered all my questions. I had lots of questions about GLC-300, and he took the time to answer them all. If you are looking for Mercedes, I would ask chrisis;s. He is very professional. After I purchased the car Alex went over all the settings and explained in detail. Next day I went again to ask more on questions, and He went over again in professional manner. More

Highly recommend Jacob, the whole process was fast and smooth. Jacob explained everything and answered all our questions. Will definitely recommend Jacob to all our friends and family. smooth. Jacob explained everything and answered all our questions. Will definitely recommend Jacob to all our friends and family. More

No shortage of great cars on their lot. Smooth, easy test-drive experience; no pressure at all from Nina. Alex in delivery is great. Really appreciated that Nina sees the whole thing throug Smooth, easy test-drive experience; no pressure at all from Nina. Alex in delivery is great. Really appreciated that Nina sees the whole thing through. You don't feel like you're on an assembly line. She checks in during the finance part and when Alex is giving you a crash course on how to use your new baby! It was a pleasant experience from start to finish and I love having a female sales person to deal with -- not like the old days when my friends or I would go to buy a car and the sales guy would invariably ask "when's your husband coming to join us?" More

It was great experience, we purchased car with Jacob and we are super happy. Highly recommend! we are super happy. Highly recommend! More

The dealership made this car buying process fast and easy. I don’t think I was there for more than 2 hours. Will definitely be coming back in the future. easy. I don’t think I was there for more than 2 hours. Will definitely be coming back in the future. More

Great experience with this dealership. Car was everything advertised and the staff was very supportive. Car was everything advertised and the staff was very supportive. More