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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
364 Reviews

364 Reviews of Mercedes-Benz of Georgetown - Service Center

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June 01, 2024

Excellent service. Great communication. Felt like the dealership really cared about my satisfaction. Quick response. More

by David Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
May 31, 2024

Everything was well done with no problems. Person handling our service was great and responsible More

by chuckcharleskelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Great communication easy to work with and great to have on the team as well More

by irongambit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

The People that I have encountered are all professional and friendly. The after market service is excellent. More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
May 31, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to learn that your experience was professional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

The service was excellent in all areas and completed in a timely manner thanks again Mercedes More

by rlapicca14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

Super clean and well organized. Very punctual and considerate of customer's schedule. I only use the Georgetown dealer. More

by mstanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

Jarrod Dozier is my advisor today. I have never met a Mercedes employee who is as unprofessional and rude as Jarrod. He has a disdainful attitude when my father doesn't speak English w More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod Dozier
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 26, 2024

I went for service not see a dealer. Did have a oil and filter changed More

by maparadeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

Excellent personnel, and extremely attentive. The videos really help the decision making process. Everything is great. More

by akruse6169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Mercedes-Benz of Georgetown responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 23, 2024

I have had my car serviced here before, and because of my previous positive experience, I decided to return. Once again, I was not disappointed. The service was excellent from start to finish. Kayle La Pa More

by Crystal Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle La Page
May 24, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for sharing your positive experience at Mercedes-Benz of Georgetown! We're delighted to hear that you returned to us and were once again not disappointed. It's wonderful to know that Kayle provided exceptional service, ensuring you were well taken care of with kindness and professionalism. We appreciate your recommendation and are proud to have staff like Kayle who go above and beyond to make your experience smooth and pleasant. Thank you for your continued trust in us.

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