Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 382 reviews
Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. and anticipate purchasing more. Excellnt service and supportive. More
Helpful. Professional and very nice. Did everything I asked. Transport drivers were great and funny! Professional and very nice. Did everything I asked. Transport drivers were great and funny! More
Best crew ever. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. More
Car is absolute junk but Ben made my day a bit better with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz to anyone with how many problems mine had/had but would recommend it he dealership More
Have taken my car there for service since I bought it in 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! More
Pleasant, experienced, knowledgeable service staff. They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting are They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting area. More
Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More
Professional and friendly. Listened to my needs… no pressures with negotiation. Found what I wanted there! Listened to my needs… no pressures with negotiation. Found what I wanted there! More
I’ve had my Mercedes for 5 years and the Mercedes service dept has always done great work on my car. dept has always done great work on my car. More