Medicine Hat Toyota

My husband and I were looking for a good used vehicle and we decided to stop at Parkcity Toyota. Next thing we know we are buying a brand new 2012 RAV4. Cindy Chapman and Gayle Gagley were very knowledgabl we decided to stop at Parkcity Toyota. Next thing we know we are buying a brand new 2012 RAV4. Cindy Chapman and Gayle Gagley were very knowledgable and made our experience a very good one. Both employees were very nice and worked with our needs to the best they could. When it is time to get a new vehicle again, we will be definitely making our first stop, Parkcity Toyota! 2 thumbs up! More

The entire experience was 100% awesome, from the beginning, walking into the dealership. We were greeted professionally by the Receptionist who hooked us up with Cindy Chapman (a referral from a fam beginning, walking into the dealership. We were greeted professionally by the Receptionist who hooked us up with Cindy Chapman (a referral from a family member). Cindy listened to our expectations and needs, provided us with those options and more, explained the process and finalized the sale in a professional, competent, friendly and caring way. The financing process was made clear, simple and Carrie made the finalization of that portion easy. Several members of the Parkcity Toyota team actually got involved including the owner Jay and Sales Manager Gayle. It was apparent that this group works as a team. We never felt overwhelmed, pushed into anything and honestly were made to feel we were very important. When we left we felt that if we had to rate this dealership and staff on a 1-10 basis, our rating would be a 15. We have told our friends and family about the exemplary experience we had at Parkcity Toyota and will continue to refer folks to the dealership. More

Dealer performed oil change on Toyota Tundra. They however did not screw the oil filter back properly, leading to a complete loss of oil, and damage to the engine. Service manager and dealership pr however did not screw the oil filter back properly, leading to a complete loss of oil, and damage to the engine. Service manager and dealership principal then refused any accountability for the matter. More