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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.6
1,266 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,266 reviews

May 02, 2024

They had my truck ready pretty fast Satisfied with the service this time John Sullivan is an excellent service manager. More

by Ojeda1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sullivan, Greg Kimball, Steve Cargo
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Helpful
May 01, 2024

Polite, professional people work here who seem happy and interested in helping you get the service needed for your vehicle. The work is completed quickly and is always well done. More

by poetpatriot48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Helpful
May 01, 2024

Excellent Service Team. Get rid of the 15 word minimum if you want honest reviews. More

by Johnanieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
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May 02, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 29, 2024

The service person was trying to get as much money out of me as possible, not very professional was not pleased with his service . More

by Ojeda1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
May 02, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 27, 2024

The dealership worked hard to meet my demands on the price. I knew what I wanted for my trade and what I was willing to Pay for the truck. The finance manager was a bit squirrelly and did not give me a More

by Jw52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Helpful
April 27, 2024

I believe the employees who helped me during this car buying process were doing their best to help me get a good deal. More

by Porterhousestk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter in sales, and Diego in finance, Greg Kimball, Steve Cargo
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Apr 30, 2024 -

Maxwell Ford responded

That's great to hear! It's always reassuring to know that the employees are dedicated to helping customers get the best deal possible. We're here to ensure your satisfaction and make your experience with us exceptional every time. Enjoy your new vehicle!

Helpful
April 27, 2024

Zack and Chris were truly a pleasure to work With - got my service plan and oil change quickly and will absolutely be back!! More

by mlm417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Chris
Report | Print
Apr 30, 2024 -

Maxwell Ford responded

It's fantastic to hear about your positive experience with Zack and Chris! We're glad they provided you with great service for your service plan and oil change. Thank you for choosing us, and we look forward to welcoming you back for future service needs. We're here to ensure your satisfaction and make your experience outstanding every time!

Helpful
April 27, 2024

Eddie Sifuentes was awesome! It was so easy to schedule an appointment, test drive the car and get a deal the same day. 10/10 stars!! 🌟 Only deal with him when you come to buy y More

by ash23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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May 01, 2024 -

Maxwell Ford responded

That's fantastic to hear! Eddie at Maxwell Ford provided you with an exceptional experience, from scheduling your appointment to test-driving the car and finalizing the deal all in one day. We'll make sure Eddie gets the recognition he deserves, and we appreciate your recommendation. We're here to assist you and ensure your future experiences are just as great. Enjoy your new vehicle!

Helpful
April 26, 2024

Fast and friendly service. I came in for an oil change an had time for a quick look at a new vehicle. More

by jhysick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Apr 28, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 26, 2024

Bought a truck through Maxwell online. I never went to the dealership. The salesperson Mayra was great. Very responsive and helpful. Everything was done quickly and easily and I had the tr More

by Mbonner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra Mota
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Apr 30, 2024 -

Maxwell Ford responded

It's fantastic to hear about your positive experience with Maxwell and salesperson Mayra! We're thrilled that everything was done quickly and easily, and that the truck was picked up and transported to you without any hassle. Thank you for recommending Maxwell without reservation. Enjoy your new truck!

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