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Mathews Nissan
Clarksville, TN
334 Reviews
Mathews Nissan is a six time award winner in Customer Satisfaction from both Nissan and Suzuki. Our dealership considers customer satisfaction our first priority. We are one of just a few dealerships nationwide to offer our customers discounted fuel and car washes at our Loyalty Fuel Center. We have a strong and committed sales staff with many years of experience satisfying our customers' needs.
As the area's largest import dealership, we have a huge selection of new Nissans and Suzukis as well as hundreds of preowned. Shop our website for upfront pricing and great offers.
At Mathews Nissan, We make it easy. Hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 334 reviews
Helpful March 26, 2024
I just burned $15K buying a used a used BMW from Mathews that went straight to salvage yard. I am partially to perhaps mostly responsible, since the 3rd party inspection service was ineffective. Mathews i that went straight to salvage yard. I am partially to perhaps mostly responsible, since the 3rd party inspection service was ineffective. Mathews is morally bankrupt. How do you sell a used car the dealer ship inspected and it goes straight to salvage? I can understand brakes and bad transmission, but a total loss? If you want more stress and higher blood pressure, do business here. There are better places to do business. They made an enemy for life. I would rather ride a moped the rest of my life than set foot in that dealership again. More
by Walter
Employees Worked With
February 15, 2024
We miss Ralph but we do like the serivce area. It is second to none. Glad they elevated Mike Fields into service manager when they did. Seneca Bradley is someone I have gotten to know over the yea It is second to none. Glad they elevated Mike Fields into service manager when they did. Seneca Bradley is someone I have gotten to know over the years and know he is terrific when I take in our cars. More
by BJK
Employees Worked With
January 02, 2024
I would give 0 stars if I could. Sold me an unsafe used 2015 BMW. Faulty fuel injectors, engine misfire and missing parts. Would not negotiate with me when I got the car home, spe Sold me an unsafe used 2015 BMW. Faulty fuel injectors, engine misfire and missing parts. Would not negotiate with me when I got the car home, specified strict Tennessee's lemon laws. Run the other way. No way that car should have been sold. I am partially culpable for having a mobile used car inspection service and not a BMW specialist. But I question the ethics or competency of selling a car in that condition. Looking at least $4K to make car drivable. More
by Walter
Employees Worked With
July 27, 2023
The salesman was awesome but the service dept sucks had motor problems The day after I purchased the car, they said they fixed it. They lied they did not and they would not take it back and I had only ha motor problems The day after I purchased the car, they said they fixed it. They lied they did not and they would not take it back and I had only had it a couple of weeks so I’m stuck with a lemon. Would not recommend them More
by Jennyestes925
Employees Worked With
Allan
March 22, 2023
Sales person was nice, but the inventory was scarce. The most negative impression I had was the cars they were offering to sell we’re all dirty and in need of repairs. I would think a large dealership l The most negative impression I had was the cars they were offering to sell we’re all dirty and in need of repairs. I would think a large dealership like this would take more pride in what they offer prospective customers. More
by donald_trotter
Employees Worked With
Richard H.
April 02, 2022
Sam Morris for the win! ! Excellent service, highly recommend Matthews Nissan for your next purchase!! ! Excellent service, highly recommend Matthews Nissan for your next purchase!! More
by turley4511
Employees Worked With
January 03, 2022
I had come to the point I had to get a vehicle. I looked around and couldn't find a dealership I felt good about. I met with Shawn Sprague at Matthews Nissan in Vestal NY. This was THE BEST EXPERIENCE I cou around and couldn't find a dealership I felt good about. I met with Shawn Sprague at Matthews Nissan in Vestal NY. This was THE BEST EXPERIENCE I could have hoped for. Shawn and Matthews Nissan ACTUALLY DID RIGHT BY ME. In all honesty I AM VERY HAPPY after doing business with them. After speaking with sketchy dealerships, I was RELIEVED TO FIND Matthews Nissan. Shawn Sprague, my salesperson, went the extra mile. THANK YOU More
by rightontrack4me
Employees Worked With
Shawn Sprague
October 13, 2021
Thank you for helping me out Mr. Pennington. Have not purchase anything yet well probably come back another time to look again thank you okay.. purchase anything yet well probably come back another time to look again thank you okay.. More
by Sandy
Employees Worked With
Grey Pennington
August 31, 2021
Worst experience of my life got a car financed here after i put down a large down payment then found out weeks later the bank came off the loan but the dealership did not notify me I only found out when I re i put down a large down payment then found out weeks later the bank came off the loan but the dealership did not notify me I only found out when I received several notifications from experian and credit karma about changes on my report they guaranteed me that they found another bank and I would not have to worry about so again I recived several notifications from credit karma about changes to my acct and the second bank came off the loan they wanted me to put more money down which I refused because I already gave them a large down payment so they said never mind they would take care of it so I had the car for almost 2 months and the second bank came off the loan but I was stressed about the car so I just took it back in and asked for my deposit back but the finance manager wanted to keep a large portion of my down payment for a car payment (which the car was never financed so why would I have a down payment) they wanted me to pay to have the car detailed (the car was nasty when I purchased it the sales man had to clean it his self) and for miles on the car (I did not rent the vehicle so drove it freely thinking it was going to be financed properly) it’s really had to believe a family owned business would allow this and even harder to understand why a woman would try to get over on another woman like we don’t already have it hard enough im so disappointed with this location More
by Kcook
