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Mall of Georgia Ford
Buford, GA
2,934 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 2,934 reviews
Verified Customer
Helpful May 29, 2024
Great car buying experience! No high pressure sales. Service after the purchase has been above and beyond. No high pressure sales. Service after the purchase has been above and beyond. More
by andrewlong2323
May 27, 2024
My service advisor, Chris, was excellent. Donnie Jones had my warranty issue taken care of in record time. Amazing service department. Donnie Jones had my warranty issue taken care of in record time. Amazing service department. More
by greg m
Employees Worked With
Chris- Advisor. Donnie Jones
May 25, 2024
Very impressed with the car buying process at Mall of Georgia. My sales person was professional and personable, with a good knowledge of the vehicle. Georgia. My sales person was professional and personable, with a good knowledge of the vehicle. More
by mwhoward2015
Employees Worked With
Bryan Nguyen
May 22, 2024
Stephanie Cross was very helpful I don’t consider A valued employee, very helpful kind and courteous. Kept in touch all the way through the vehicle maintenance. Awesome to work for us next service so I valued employee, very helpful kind and courteous. Kept in touch all the way through the vehicle maintenance. Awesome to work for us next service so I won’t be asking for her. More
by Marctaylorihn
Employees Worked With
Stephanie crass Service advisor. If you had 10 stars, I would give you that she was awesome.
May 21, 2024
Always reliable and quick to diagnose and service my Escape. Most definitely recommend this dealership! Escape. Most definitely recommend this dealership! More
by angied0
Employees Worked With
May 20, 2024
Your service department has gone downhill. I’ve asked on three separate occasions to change the cabin air filter. They always told me it’s the next time despite having a service Agreement with I’ve asked on three separate occasions to change the cabin air filter. They always told me it’s the next time despite having a service Agreement with Ford. The most recent oil change the service advisor specifically said he checked the cabin air filter. Well, I’m here to tell you you did not because I pulled it out that touched. It was terrible. Needless to say, I’ll be back More
by mikes39
Employees Worked With
Service dept
