Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mall of Georgia Ford
Buford, GA
2,920 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 2,920 reviews
May 15, 2024
Had to use the body shop after my F150 got hit by someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my c someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my car again, but if I had to this is the only place I am going to bring my car in. More
by Huudy
Verified CustomerEmployees Worked With
Amina Herrera - Estimator Body Shop
Helpful May 15, 2024
I have all my service work done at your place and for the most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 4 most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 47000 miles on it. I expect better out of Ford than that. More
by alanldavis
Employees Worked With
Stacy Kelly on longer works with you
May 15, 2024
I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend. me like family. They are trustworthy, dependable and honest. I highly recommend. More
by smileymuir
Employees Worked With
Other Employees :
Sterling Oliver Service Department
May 14, 2024
Scott are sales representative was the greatest and made a big impact in are decision to purchase the vehicle also the sales manager, I can't remember his name right now was also great in assisting us in ar a big impact in are decision to purchase the vehicle also the sales manager, I can't remember his name right now was also great in assisting us in are purchase as well as the finance associate that assisted in the closure of are vehicle purchase they all combine, made it a wonderful vehicle purchasing experience and made us decision to stay with Mall of Georgia Ford for the maintenance of the vehicle as well A BIG THANK YOU TO THE WHOLE TEAM AT MALL OF GEORGIA FORD 👍🏾👍🏾 More
by Hankgeez
Employees Worked With
Scott Marshall sales Department
May 12, 2024
I spoke with Sterling. Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never c Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never called me back. More
by colrag
Employees Worked With
Employee that made mistake worked with me on the oil change in January. I can’t think of his name I’m so sorry. I was going to forget this situation altogether, but I’m not any longer.
May 11, 2024
Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service department didn’t have any more cars and they would have Uber take her to a rental car company down the road. Three days later when we came back to your dealership we were told the $300 rental car bill was ours to pay. Take a look at your records and you will see we have purchased over 100k in cars at your dealership since 2014. I also purchased a F-250 2 weeks after this whole issue. Needless to say I purchased it at another dealership. More
by Gregmachoka
Employees Worked With
