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Mall of Georgia Ford
Buford, GA
2,929 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 2,929 reviews
May 21, 2024
Always reliable and quick to diagnose and service my Escape. Most definitely recommend this dealership! Escape. Most definitely recommend this dealership! More
by angied0
Verified CustomerEmployees Worked With
Helpful May 20, 2024
Your service department has gone downhill. I’ve asked on three separate occasions to change the cabin air filter. They always told me it’s the next time despite having a service Agreement with I’ve asked on three separate occasions to change the cabin air filter. They always told me it’s the next time despite having a service Agreement with Ford. The most recent oil change the service advisor specifically said he checked the cabin air filter. Well, I’m here to tell you you did not because I pulled it out that touched. It was terrible. Needless to say, I’ll be back More
by mikes39
Employees Worked With
Service dept
May 19, 2024
It’s important to meet commitments and treat customers with respect: when things get mixed up - a simple apology with Humility can go a long way - Walking out of an open discussion is unprofessional. with respect: when things get mixed up - a simple apology with Humility can go a long way - Walking out of an open discussion is unprofessional. More
by sudhir.kshirsagar
Employees Worked With
Bryan, Karar, Mike and Josh
May 19, 2024
The work was completed quick and efficiently and I was notified throughout the whole process. notified throughout the whole process. More
by Erleavell1029
Employees Worked With
May 18, 2024
First time at this dealership. We stepped out of the car clearly didn’t know the process there. Everyone looked at us as if we were aliens. Walked inside said hello no one responde We stepped out of the car clearly didn’t know the process there. Everyone looked at us as if we were aliens. Walked inside said hello no one responded. Walked over to a female Svc rep gave her my name she looked up our reservation then walked us over to our Svc rep. She was very friendly and polite. Our service representative was very professional informative and knowledgeable. I look forward to seeing him again when we need to service our Ford. Those two individuals saved the day otherwise we would take our business to a different dealership. More
by Dee
Employees Worked With
Service Department
May 15, 2024
Had to use the body shop after my F150 got hit by someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my c someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my car again, but if I had to this is the only place I am going to bring my car in. More
by Huudy
Employees Worked With
Amina Herrera - Estimator Body Shop
