MINI Markham

Everyone playing tricks to get you to sign the deal. Change their price when the car is ready to deliver. Change their price when the car is ready to deliver. More

We contacted this dealership about 5 times within the last 3 months as we were shopping for 2 Minis. Just got an email saying thanks for contacting them & how great, professional they are. Nothing mentio last 3 months as we were shopping for 2 Minis. Just got an email saying thanks for contacting them & how great, professional they are. Nothing mentioned about the vehicles we are interested in. Bought 1 so far and was talking to their service manager Paul (knowledge guy with fantastic service) last week. It was our 1st in person visit. Since the deal of our 2nd Mini felt through and Paul had given us such a great impression, we went back to this dealership hoping to buy our 2nd Mini there. What a mistake - we were there about 15 minutes only greet by the receptionist Sonya (very nice lady). We passed by over 20 staff as we walked through new sales to pre-owned, including a manager in her office then later on came out to the coffee station. A few of the sales staff looked up, most of them were either on internet via cell phones or shopping on the desktop as we saw while walking back pass the receptionist to our car and no one even bothered to say hi. Sonya saw us coming back so soon and she greet and followed up. If the rest of the sales staff can be as professional as Sonya, BMW/ Mini Markham would have much more business. More

Provided Professional technical service with well-trained customer service, convenient drop and pick up kiosk well-trained customer service, convenient drop and pick up kiosk More

My sales rep, Brian Ellis, was excellent. Always focused on my customer satisfaction. Vehicle delivery with Service was not so much, as the vehicle was not only not ready for pickup, but damaged during the on my customer satisfaction. Vehicle delivery with Service was not so much, as the vehicle was not only not ready for pickup, but damaged during the preparation time forcing another visit to Markham Mini Service one week later to correct. However, this second visit was handled in an improved manner. More

Thank you Lili! Your outstanding customer service made my whole experience of buying my first Mini Cooper flawless. whole experience of buying my first Mini Cooper flawless. More

Very friendly and professional services at all time by the service agent and Service Manager. Quick in responding back to my phone call despite no message was left by me. Shuttling service was quick and f the service agent and Service Manager. Quick in responding back to my phone call despite no message was left by me. Shuttling service was quick and friendly. Overall it answers why me and my wife have more than 12 years of relationship with BMW Canada 👍🙏 More

Excellent customer serve post purchase (3+ years later) Warrantee work was completed with no hassles. Attention to details and listened to my concerns. Found cyber style check out very efficient. Warrantee work was completed with no hassles. Attention to details and listened to my concerns. Found cyber style check out very efficient. More

Good friendly service, good selection of cars on the lot, great price. I came to see a used Mini Cooper, but ended up buying a 2022 model. great price. I came to see a used Mini Cooper, but ended up buying a 2022 model. More

Good job, good service, quick finish for waiting. Washing clean, detail checking and no push for option recommendations, drop off and pick up easy, thanks. clean, detail checking and no push for option recommendations, drop off and pick up easy, thanks. More

they asked me to unscrew the plates by myself upon returning my lease. self serve returning sucks. i will never get a cooper from anywhere. returning my lease. self serve returning sucks. i will never get a cooper from anywhere. More