Loyalty Chevrolet Cadillac
Williamsburg, VA
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188 Reviews of Loyalty Chevrolet Cadillac
All team members were very professional and polite. They explained every detail of my visit and provided the video of the undercarriage inspection and they sent it to my phone in real time. Love that f They explained every detail of my visit and provided the video of the undercarriage inspection and they sent it to my phone in real time. Love that feature. Kirk let me know what services would be needed in the near future so that I could plan accordingly. Over, the service team is exceptionally easy to work with. More
I was so impressed by the service department when we purchased a used Cadillac recently that I changed service providers even though the drive would be longer. My 2017 Chevrolet Silverado was due for T purchased a used Cadillac recently that I changed service providers even though the drive would be longer. My 2017 Chevrolet Silverado was due for Transmission, Front and Rear Differential and Transfer case service. Kirk Tajirian bundled all the service thereby reducing the overall cost. Best was that he took a picture of the tubes showing the color of the transmission fluid being removed versus the new fluid going in. He also reported the condition of the lubricants in the differentials and transfer case. Kirk was very friendly, customer oriented and knowledgeable. I will be calling to schedule a service appointment for my 2011 Camaro soon. More
Only place I take my Corvette Stingray! Great service through and through. I trust them with my pride and joy, and that is saying something. Tell Kirk I sent ya! Great service through and through. I trust them with my pride and joy, and that is saying something. Tell Kirk I sent ya! More
Mallory and the service team were amazing! My issue couldn’t get fixed right away because of parts back ordered etc. I never had to call to check status because Mallory kept me informed throug My issue couldn’t get fixed right away because of parts back ordered etc. I never had to call to check status because Mallory kept me informed throughout the process until the part arrived and the issue was rectified. Always professional and with a huge smile! 5 star service and highly recommended! More
Staff were kind and very helpful! Would highly recommend this dealership! They even stayed a little past closing to make sure I was able to drive away with a vehicle. Would highly recommend this dealership! They even stayed a little past closing to make sure I was able to drive away with a vehicle. More
Probably the friendliest folks I’ve met at a dealership. Kirk T. Could not have been any nicer, but more importantly, he understood the problem with my car. It’s a little further to drive to loyal Chevrolet Kirk T. Could not have been any nicer, but more importantly, he understood the problem with my car. It’s a little further to drive to loyal Chevrolet in Cadillac, but the service and sales folks make it worth the drive. More