Back

Loyalty Chevrolet Cadillac

Williamsburg, VA

4.8
188 Reviews

543 2nd Street

Williamsburg, VA

23185

Directions

By Type

188 Reviews of Loyalty Chevrolet Cadillac

May 17, 2024

Great communication from service dept. Kirk did a good job on my complicated service job More

by Chris h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk in service
May 17, 2024 -

Loyalty Chevrolet Cadillac responded

Hi Chris, We're so glad that your experience was so positive and that our team could provide you with quality and efficient service. Thank you for the wonderful 5-star rating. Please do not hesitate to let us know if there is ever anything more that we may help you with!

May 16, 2024

All team members were very professional and polite. They explained every detail of my visit and provided the video of the undercarriage inspection and they sent it to my phone in real time. Love that f More

by Stephenf61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk in service and the tech
May 16, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your positive review, Stephen! We are pleased that Kirk and our team provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Take care!

May 01, 2024

Kirk Tajirian and will jordan do a great job of taking care of my vehicle and meeting all of my service needs. More

by Vavettemaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian, Will Jordan
May 01, 2024 -

Loyalty Chevrolet Cadillac responded

We're so glad that your experience was so positive and that our team could provide you with quality and efficient service. Thank you for the wonderful 5-star rating. Please do not hesitate to let us know if there is ever anything more that we may help you with!

April 26, 2024

I was so impressed by the service department when we purchased a used Cadillac recently that I changed service providers even though the drive would be longer. My 2017 Chevrolet Silverado was due for T More

by tawatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Apr 26, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to share this positive review! We couldn't be more pleased to hear of your kind words, and proud to know that Kirk is always here to provide great service. We wish you the very best and the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

April 24, 2024

Kirk Tajirian is an Excellent Service Advisor. He is Friendly, Professional and Knowledgable. He gives good advise. More

by mnwarner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Apr 24, 2024 -

Loyalty Chevrolet Cadillac responded

We are proud that Kirk went above and beyond to get you the best deal available! Please contact us if there is anymore we can do. Safe travels until we meet again!

April 23, 2024

Only place I take my Corvette Stingray! Great service through and through. I trust them with my pride and joy, and that is saying something. Tell Kirk I sent ya! More

by BettyWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Apr 24, 2024 -

Loyalty Chevrolet Cadillac responded

We appreciate you continuing to trust us with your Corvette's needs, Betty! Thank you for leaving Kirk this great review and recommendation. We look forward to your next visit.

April 15, 2024

Mallory and the service team were amazing! My issue couldn’t get fixed right away because of parts back ordered etc. I never had to call to check status because Mallory kept me informed throug More

by cdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Apr 15, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for your kind words and recommendation! We are thrilled to hear that Mallory provided great customer service during your visit! Please let us know if there is anything else we can help you with.

April 06, 2024

Staff were kind and very helpful! Would highly recommend this dealership! They even stayed a little past closing to make sure I was able to drive away with a vehicle. More

by Mommymelton10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason , John Mooney, Jeremy Baldwin
Apr 08, 2024 -

Loyalty Chevrolet Cadillac responded

We are thrilled to make your overall experience successful! Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future. Wishing you the warmest congratulations on your new car!

March 27, 2024

Nikki Harmon kept us informed about the progress with the Explorer. The repair guys did a great job. More

by anitaroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Mar 27, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for your 5-star rating! Nikki and the team appreciate your business, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

March 26, 2024

Probably the friendliest folks I’ve met at a dealership. Kirk T. Could not have been any nicer, but more importantly, he understood the problem with my car. It’s a little further to drive to loyal Chevrolet More

by mor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Poto, George and Dave, Laine Wrann
Mar 27, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave Kirk this positive feedback! We are so appreciative of the opportunity to work with you, and it is a pleasure to hear of your kind words and satisfaction. Please drive safely!

1
...