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Longo Toyota - Service Center

El Monte, CA

4.7
941 Reviews

941 Reviews of Longo Toyota - Service Center

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May 19, 2024

Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

May 18, 2024

efficient, well organized. clean facilities. cordial and helpful staff. timely notification on progress of workbeing done. no problem is scheduling appointment times. More

by rkanzaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota Svc Dept online and delighted knowing JJ (Jesus) took amazing care of you. Have a great week

May 17, 2024

Profesional and friendly technicians. Completed the service in a timely manor. Very satisfied with the service provided. More

by Lamiradaenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealterRater. Have a great weekend - Team Longo

May 14, 2024

Excellent Customer Service, very helpful. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. More

by Ajdurroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Ajdurroh responded

Very satisfied with the service with the dealer's service.

May 14, 2024 -

Longo Toyota responded

Thank you for your feedback regarding your service visit with Benjamin | Longo Toyota. We're honored to serve you - Team Longo

May 13, 2024

My truck was ready slightly ahead of schedule and the attendent was friendly and tentative. More

by philipsouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Longo Toyota responded

Thank you for your recent visit to our service center. From all of us @ Longo Toyota we're honored to serve you.

May 12, 2024

Excellent ! James Valeanu is very polite ,, professional & extremely helpful. Was done almost an hour earlier than promised 🎈 A job well done . I am 100% s More

by Ir8c28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Longo Toyota responded

We're so happy your recent service visit was excellent. We're honored to serve you, hurry back - Longo Toyota

May 12, 2024

Sebastian Haro, was professional and maintained communication on my car updates. Longo maintains a high label of professionalism and service. I will definitely comeback for future services and that More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Longo Toyota responded

Javier welcome to the Longo family and we're so honored to serve you. Hurry back - Team Longo

May 10, 2024

Dealership is close to home, always wanted to buy my truck at Longo Toyota. Service was quick and easy. More

by richardfguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Longo Toyota responded

We're happy knowing your service visit @ Longo Toyota went well. Have a wonderful weekend

May 09, 2024

Noli was an excellent service advisor told me what I needed and what I didn’t need right now. Well gladly come back to him again. More

by sven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Longo Toyota responded

Thanks for the shout out Sven and so happy knowing Noli and the service team @ Longo Toyota took amazing care of you and your investment (car). Hurry back

May 08, 2024

All staffs are very nice to customers and service is very quick. I will trust this dealer. More

by wleefamily
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your auto care needs.

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