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Lithia Toyota of Springfield

Springfield, OR

4.8
1,396 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,396 reviews

May 03, 2024

Thanks for the $19. 99 oil change coupon. I stopped using Lithia for service because of the price increases. More

by jorgenson.ken@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
May 03, 2024 -

Lithia Toyota of Springfield responded

Hi Ken, we were glad to see you back with us at Lithia Toyota of Springfield! We strive to provide quality service at competitive prices here and hope you enjoyed your oil change appointment. Thanks for giving us another chance, we appreciate it!

May 03, 2024

They diagnosed the issue of my 2019 Highlander not starting and the warning light saying the hybrid system stopped working. I needed a new battery. More

by helendavidsonwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget, but they were all nice, Stephanie Cantrell
May 03, 2024 -

Lithia Toyota of Springfield responded

Helen, Thank you for sharing your happiness with the level of service provided by our team to properly diagnose and repair your 2019 Toyota Highlander! Until next time, safe travels!

April 29, 2024

Your help in servicing my 2010 Prius was great! Done on time and done right. Your employees are always friendly and helpful. I especially appreciated Leanna Lepe. She has been service advisor for m More

by danwnielson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Apr 29, 2024 -

Lithia Toyota of Springfield responded

Cheers to the 5-stars! We're glad to know that you had a great experience with our service team, especially Leanna! Thanks for trusting us with your 2010 Prius at Lithia Toyota of Springfield. We appreciate the positive feedback and look forward to serving you again in the future!

April 29, 2024

My first purchase here, and would definitely recommend this dealership. Will was a pleasure to work with. No pressure salesman, he let the car sell itself! More

by tlwetc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Michael Lecuyer, Will Folimann
Apr 30, 2024 -

Lithia Toyota of Springfield responded

We're delighted to know that you had a positive first-time purchase experience with us at Lithia Toyota of Springfield. It's great to see Will was able to assist in making your visit pressure-free! We appreciate the recommendation and look forward to serving you again in the future.

April 25, 2024

We have been going to Lithia Toyota of Springfield since we purchased our 4Runner in 2018. When we bought our Tundra in 2019 we started taking it there as well. We like that we can drop them off and have a More

by ryewst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the service techs name
Apr 26, 2024 -

Lithia Toyota of Springfield responded

We're glad to know you've had positive experiences with us at Lithia Toyota of Springfield, both in sales and service. It's great that our location works well for you too! We appreciate your continued support and look forward to seeing you next time.

April 25, 2024

The Corolla Cross Hybrid was minimally available. Will Follman and his associate were conscientious in obtaining a car for me within several days despite my willingness to wait for up to 3 months. More

by bh1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Will Folimann
Apr 26, 2024 -

Lithia Toyota of Springfield responded

We're glad to know that our team at Lithia Toyota of Springfield was able to help you find the Corolla in a timely manner. We appreciate your feedback about the trade-in offer and will take it into consideration for future improvements. Thanks for choosing us, enjoy your new Corolla Cross Hybrid!

April 25, 2024

I am new with Lithia and have so far been satisfied with treatment and the employees More

by burns2563
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Stephanie Cantrell
Apr 26, 2024 -

Lithia Toyota of Springfield responded

Hello, we aim for customer satisfaction while earning customers for life at Lithia Toyota of Springfield! Thank you for the kind review and come see us again for any future service or sales needs. See you next time!

April 24, 2024

A very efficient experience. It was a 9am check in, so my advisor was still waking up. Even so, service was complete in well under an hour. More

by Leslie_Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't his name
Apr 24, 2024 -

Lithia Toyota of Springfield responded

Hi Leslie, we're glad to know that you found our service at Lithia Toyota of Springfield efficient. We appreciate your understanding for the early morning check-in and are happy we could complete everything quickly!

April 24, 2024

Highly recommend! Friendly staff, knowledgeable, helpful and good selection of cars. I overall had a great experience! More

by Bri Bobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer
Apr 24, 2024 -

Lithia Toyota of Springfield responded

Bri, Thank you for the truly glowing review! We're so glad to know you had a great experience with us at Lithia Toyota of Springfield! Thanks for recommending us and appreciating our friendly staff and good selection.

April 18, 2024

They changed my oil in record time! Usually, I go for a long walk while I wait, but this time I was able to get the oil change and then go walk in a park. More

by tweeters
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Apr 18, 2024 -

Lithia Toyota of Springfield responded

We're glad to know that our team at Lithia Toyota of Springfield was able to get your oil change done quickly! Thanks for the positive feedback, and we hope you enjoyed your walk in the park.

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