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Lithia Toyota of Springfield

Springfield, OR

4.8
1,405 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,405 reviews

May 17, 2024

Have taken my car here for every service since purchase. Always recommend to my friends. The only thing that I would say that they need to work on is the fact that every time I used to take my car in for oi More

by candacethorsted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kyle, Christopher Vann, Ken Anderson
May 17, 2024 -

Lithia Toyota of Springfield responded

Hi Candace, we aim for efficient, thorough service and professional care. Therefore, we appreciate your feedback and loyalty to Lithia Toyota of Springfield. We're sorry for the change in service you've noticed recently - we'll take this into account as we strive to provide comprehensive care during each visit. Thank you for bringing it up!

May 16, 2024

The staff were very professional. I was treated with courtesy and respect. I would highly recommend them to anyone in need of premium service at quality price. More

by Pfishslayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
May 16, 2024 -

Lithia Toyota of Springfield responded

We appreciate your kind words and recommendation! It's great to know our team at Lithia Toyota of Springfield treated you with the professionalism, courtesy, and respect you deserve. Safe travels in your new ride!

May 16, 2024

Jason worked with me to get me into a car that I now love. Easy experience and they stayed late to close the deal thanks guys More

by BMOSS9242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Roebuck
May 17, 2024 -

Lithia Toyota of Springfield responded

Congrats on your new ride! We're glad to know you had a positive experience with Jason and our team at Lithia Toyota of Springfield. We always strive to provide the best service, even if it means staying late! Enjoy your new car!

May 07, 2024

This team is wonderful. Our family had a pleasant and effortless experience buying with them. 10/10 More

by castle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanks Blake! , Keith Moreck, Mark Aggson, Sam Jones, Luis Cruz, Blake Bleisch
May 07, 2024 -

Lithia Toyota of Springfield responded

Hello, Thank you for sharing your families car buying experience at Lithia Toyota of Springfield! We aim for easy and effortless experiences for our customers. Enjoy every mile in your new ride!

May 07, 2024

Mark Aggson and Emily Loper did an amazing job assisting me with my car purchase. They were knowledgeable, friendly, and made the whole process smooth. I highly recommend them to anyone in need of a new car More

by Cade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily loper, Mark Aggson
May 08, 2024 -

Lithia Toyota of Springfield responded

Wow, thank you for the high recommendation of our Lithia Toyota of Springfield team and services! We love knowing Mark and Emily were able to ensure you with a amazing and easy car buying experience. Enjoy every mile in your new ride!

May 06, 2024

Easy in and out for scheduled maintenance needs. I like not having to make an appointment for oil, lube and filter. More

by truflebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
May 06, 2024 -

Lithia Toyota of Springfield responded

Hello, we aim for customer satisfaction at Lithia Toyota of Springfield and are glad to know that our maintenance services are convenient for you. Thanks for your feedback!

May 06, 2024

Every employee I have worked with has been very helpful and supportive. They seem truly interested in helping me. More

by wilburdl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Adam Cisneros
May 07, 2024 -

Lithia Toyota of Springfield responded

Wil, Thank you for the kind review! Ensuring our customers, like yourself with genuine, helpful and supportive service is of the utmost importance to our team. We are here for your future service and sales needs at Lithia Toyota of Springfield!

May 05, 2024

The people at Lithia Toyota in Springfield are consistently friendly and helpful. They were able to get me a good loan, even though my credit score wasn’t the best. I also really appreciate that o More

by b_alive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember the names of the people who helped me so I would give everyone 5 stars! Everyone was great!, Mark Aggson
May 06, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars! We're so glad to know you had a positive experience with us at Lithia Toyota of Springfield! We always strive to provide the best service and options for our customers. Enjoy your new vehicle, and we look forward to seeing you when it's time for an upgrade!

May 04, 2024

Our family has purchased numerous Toyota's from Lithia. ..guess you can say we are a Toyota family. And now I've joined them, and am a new owner of a 2024 RAV 4. I couldn't be happier, I was rather surpris More

by Ranellie57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett
May 06, 2024 -

Lithia Toyota of Springfield responded

We're delighted to know that you've joined the Toyota family with your new RAV 4! It's fantastic to learn that we had exactly what you were looking for at Lithia Toyota of Springfield. Enjoy every ride in your new car, and thank you for choosing us!

May 03, 2024

Thanks for the $19. 99 oil change coupon. I stopped using Lithia for service because of the price increases. More

by jorgenson.ken@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
May 03, 2024 -

Lithia Toyota of Springfield responded

Hi Ken, we were glad to see you back with us at Lithia Toyota of Springfield! We strive to provide quality service at competitive prices here and hope you enjoyed your oil change appointment. Thanks for giving us another chance, we appreciate it!

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