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Lithia Honda in Medford - Service Center

Medford, OR

5.0
278 Reviews

278 Reviews of Lithia Honda in Medford - Service Center

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May 18, 2024

Pleasant agents, trusted service, reliable information, attention to detail, rides to stores, comfortable waiting area More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Smith
May 17, 2024

Great staff, great service. Always pleasant & professional! Second CRV purchased there and no complaints whatsoever. Thanks. More

by sdliddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Word
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lithia Honda in Medford responded

We're delighted to know you had a great experience with our team at Lithia Honda in Medford! It's wonderful that you've chosen us for your second CR-V purchase. Thanks for the positive feedback and we look forward to serving you again!

May 16, 2024

Travis in the service department was awesome! Help explained things and kept me updated and handled all my repairs. I would recommend people just because oh him! More

by Sandpcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lithia Honda in Medford responded

We're glad to know that Travis from our service department was able to assist you effectively! It's great that he kept you updated and handled all your repairs at Lithia Honda in Medford. Thanks for recommending us, we appreciate it!

May 08, 2024

Very pleased with the service I received. Was told about things that needed work without being pressured. Will continue to bring my vehicle here in the future. Thank you! More

by Karlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fiebelko
May 08, 2024 -

Lithia Honda in Medford responded

Karlie, Thanks for taking the time to leave us a great review! We're glad to know you had a positive experience at Lithia Honda in Medford! We always aim for pressure-free service and it's great that this was reflected during your visit. Looking forward to seeing you again in the future!

May 05, 2024

Travis was very thorough with every step of my service appointment. Thank you! Thank you! More

by stonezz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in service
May 06, 2024 -

Lithia Honda in Medford responded

We're happy to hear you received thorough service with Travis every step of the way! Thank you for the kind review of our Lithia Honda in Medford team. See you next time!

May 03, 2024

Best service in town. Nick is the best advisor I’ve worked with and made my visit very pleasant More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Houston
May 03, 2024 -

Lithia Honda in Medford responded

Hi Emma! We cannot thank you enough for the kind review as we aim to ensure our customers with top-notch service at every visit. Thank you for being a customer of ours at Lithia Honda in Medford!

May 01, 2024

I have been dealing with Lithia for many years and I’m very happy with them. I feel that I can trust them. I appreciate all of their high-tech messaging systems to keep me updated on the status of my car More

by ellen_a_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
May 02, 2024 -

Lithia Honda in Medford responded

Hey Ellen, We always love to hear from our valued guests, like yourself and are glad to know you've had a positive experience with us at Lithia Honda in Medford over the years. We appreciate your trust and are happy our messaging systems have been helpful for you!

May 01, 2024

Purchasing my 2023 CRV from Lithia was easy and fair pricing. The salesman was very nice as well as the support staff. My first oil change was also easy and they did an inspection of the car. I’ve had m More

by Craig Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andon Smith
May 02, 2024 -

Lithia Honda in Medford responded

Craig, we're glad to know your experience with us at Lithia Honda in Medford was smooth and easy. We strive for fair pricing and top-notch service. Thanks for trusting us with both your new CRV purchase and the maintenance of your other car!

July 27, 2020

Assistance with a Smile! All your staff are always friendly, courteous and helpful. From the sales staff who wave as you pull into the dealership, to the service writer, and More

by KikiDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat
Aug 28, 2020 -

Lithia Honda in Medford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nathan Mould | General Sales Manager

July 01, 2020

Even in a time of disturbance, Lithia is reliable When my wife brought the car in for its oil change a few weeks ago, the team highlighted two things that were needing work, but that we could find a c More

by leprejuan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Saltmarsh
Jul 07, 2020 -

Lithia Honda in Medford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Stephen Ferris | Service Manager

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