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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,243 Reviews

6,243 Reviews of Lithia Ford Lincoln of Boise - Service Center

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May 16, 2024

Everything went well. Good oil change experience and the area had a very comfortable waiting room with free coffee which is always nice. The 1.5 hours I was there went by More

by IsleofGreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ocha
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May 15, 2024

Great service! Mike was always available to answer questions and great at communicating. Great job! More

by shanelharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 14, 2024

Very professional, quick and efficient. Was very surprised they were able to come to the house to do the recalls and pick up the vehicle to go to the factory for recalls. It couldn’t be co More

by STACEYSURovec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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May 14, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
May 14, 2024

Excellent customer service. Great communication all along the way. Katie is the best in the business. More

by wsteele411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Seleznoff
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May 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Katie delivered such a great experience! Best Regards, Jim Sterk General Manager

Helpful
May 14, 2024

Always have had a good experience when purchasing a vehicle. Working with Grant is the best. As far as having service done, wait time wasn’t bad for coming in mid morning More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Bothen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt is service
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May 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Grant and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Helpful
May 13, 2024

Great friendly service. Excellent communication by the service staff. My vehicle was up and running in no time at all! More

by KIMBERLEYBLATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Seleznoff
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May 14, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kimberley, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

Helpful
May 12, 2024

I always get great service here. Curt was especially courtesy and explained everything to me. He’s a very nice person and my car was done exactly on the time frame he gave me. The wa More

by daynabuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Curt and our team here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
May 12, 2024

Have always had a positive experience with Lithia Ford! I highly recommend them to others. More

by lmmudry60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

Helpful
May 12, 2024

Friendly and professional, fair pricing, and quick and thorough service. I highly recommend Lithia Ford to others More

by philmoyet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley
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May 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

Helpful
May 11, 2024

Good customer service, provide good knowledge and support for the needs of the vehicle service. More

by patti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Patti, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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