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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,196 Reviews

6,196 Reviews of Lithia Ford Lincoln of Boise - Service Center

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May 01, 2024

I took my car in and had Matt was the MSN that took my car for service. I was done in a hr and he explained all that was done and when I needed to return. I am pleased at the service I receive there. More

by Peggy Birkinbine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 01, 2024

Did a nice and quick job. Service writer communicated with me and the time was quicker than he said it would be. More

by markmckibben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Everyone one was very helpful and friendly. It was easy to schedule the service with Tyler. More

by mike rosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

I thought I had a major problem 900 miles from home and Mike really took care of the problem by and got me back on the road quick. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 01, 2024

First rate service experience, from the Lyft to my office after drop off to the pickup when my vehicle was done. More

by JON64
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Changed me to rotate my tires have not been charged before since 2020 insinuated I was lying More

by Tomwoodyswoodcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhett Sheeder
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

The service was quick and easy. John was easy to work with and made the process simple. More

by RPeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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April 30, 2024

The service was good, just took longer than I expected. The service consultant was great at explaining what needed to happen. More

by Qltyfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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May 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

Helpful
April 29, 2024

Passenger side undershield started dragging, the service department fixed it in 30 minutes, from when I arrived, and I was free for the rest of the day More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Feigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, Nathan, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
April 29, 2024

Allen at Lithia Ford is a great guy. He has always been honest with me and does what he says he's going to do. Their work is top notch and done right. Thanks Lithia! More

by aaron87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Allen delivered such a great experience! Best Regards, Jim Sterk General Manager

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