Lexus of Pleasanton

Perform maintenance in a timely andante results excellent manner. Questions are answered in an understandable fashion. manner. Questions are answered in an understandable fashion. More

Friendly and helpful service. Answered all of my questions in great detail and guided me through the process with ease. Garvin Lam made the process go very smoothly. Answered all of my questions in great detail and guided me through the process with ease. Garvin Lam made the process go very smoothly. More

Nick provides outstanding service and has been our service manager for more than 20 years. He goes beyond what is expected, providing honest recommendations with an easygoing disposition. service manager for more than 20 years. He goes beyond what is expected, providing honest recommendations with an easygoing disposition. More

Service advisor, Nicholas Wilson’s tribe should be multipled in lexus, he’s simply the best!!! multipled in lexus, he’s simply the best!!! More

Customer service is performed at a high level at this dealership. I drive over an hour to get here since I moved out of the area. Forrest Yee and Nick Wilson have been my go to advisors for over 10 yea dealership. I drive over an hour to get here since I moved out of the area. Forrest Yee and Nick Wilson have been my go to advisors for over 10 years. Keep up the great work fellas. More

Been a Toyota/Lexus customer for decades and worked with Jeanette Petitt for the past 14 years. I’ve got my top two go-to customer service reps who’ve never steered me wrong over the years - Gary and Jeanet Jeanette Petitt for the past 14 years. I’ve got my top two go-to customer service reps who’ve never steered me wrong over the years - Gary and Jeanette. Jeanette went above and beyond with this last service and worthy of my first time dealership review. She brought our keys to our home in Tracy the next morning when we couldn’t make it back to the dealership before closing. This allowed us to not be rushed to pick up even the next day. Plus no need to go into dealership for checkout process. Just pick up on their driveway. Stress-free, convenience-driven, over-the-top customer service! She’s simply amazing! Everyone there is amazing actually! Shoutout to our superstar salesman Joe Minster who has sold us our last three cars! Nathan in Tracy:) More

Nick and Forrest are rockstars! They provided such great service to me and very knowledgeable too! Thumbs up to Nick for always providing clarity to the services I need. He was able They provided such great service to me and very knowledgeable too! Thumbs up to Nick for always providing clarity to the services I need. He was able to explain everything that my car needed and I left the shop really happy and satisfied with the service! More

Excellent communication and service from the moment you pull through the service doors. I’ve been a loyal customer for 13 years and will continue to take my vehicles to Lexus Pleasanton for years to come pull through the service doors. I’ve been a loyal customer for 13 years and will continue to take my vehicles to Lexus Pleasanton for years to come. More

Everyone at Lexus was excellent. Shane Sorge helped sell my car Best customer service around. Shane Sorge helped sell my car Best customer service around. More