Lexus of Naperville

We had a wonderful buying experience at Naperville Lexus. Everyone was very informative and professional. They exceeded our expectations. Everyone was very informative and professional. They exceeded our expectations. More

Purchased Lexus RX from this dealer from out of state. Tiffany Humberstone was friendly, professional, and patient from the first call exchange that I had with her up to when I exited the parking lot in Tiffany Humberstone was friendly, professional, and patient from the first call exchange that I had with her up to when I exited the parking lot in my new vehicle. More

Tiffany was so helpful and she explained everything to me. She also help me upload the lexus app. me. She also help me upload the lexus app. More

Jesse was amazing to deal with as he was very professional and not overbearing or pushy. Every time I entered the dealership I was greeted with a friendly, welcoming greeting and made me feel a professional and not overbearing or pushy. Every time I entered the dealership I was greeted with a friendly, welcoming greeting and made me feel at home. The car I wanted was being built and they kept me informed weekly of its delivery status. More

Sal was a great salesman, didn’t make me feel rushed or like i was pushed in to making a decision. Very professional and would definitely reccomend him for anyone looking for a car. like i was pushed in to making a decision. Very professional and would definitely reccomend him for anyone looking for a car. More

Excellent service and professional staff. There was a mistake they made during the closing. It wasn't an insignificant amount. They honored the price they quoted me, which was the right th There was a mistake they made during the closing. It wasn't an insignificant amount. They honored the price they quoted me, which was the right thing to do, and I certainly appreciate their very professional conduct. Well done Lexus of Naperville. More

Tiffany was a friendly professional person to work with. She asked of our needs and wants, we requested to look at 2 cars, we drove one, picked the other, worked the figures, done deal. No high pressure att She asked of our needs and wants, we requested to look at 2 cars, we drove one, picked the other, worked the figures, done deal. No high pressure attitude, which was nice for once relating to our car purchases over the years. I would recommend Tiffany and this dealership to others. More

We were very pleased to work with Lexus of Naperville to find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for if it isn't on their (large) lot. I/we highly recommend Lexus of Naperville. Monse Roche is professional, knowledgeable, helpful, realistic and easy to do business with. Monse is very accommodating and will guide you well. I recommend working with her to find the right Lexus for you!! More

We enjoyed our experience of buying our TX. Rick made sure to go over all the controls and infotainment system in our car before we left. This was our most enjoyable car buying experience! Rick made sure to go over all the controls and infotainment system in our car before we left. This was our most enjoyable car buying experience! Rick made sure we were well taken care of before we drove off! This very rare! More

Very bad experience with this dealership! is all about being a human and having respect! all this is not about this dealership, they will smile you in the face and they will lie to you for th is all about being a human and having respect! all this is not about this dealership, they will smile you in the face and they will lie to you for their convenience, they kept my car for three weeks, telling me that everything is OK and there is no blue smoke at the cold start, and that everything is OK with the car and nothing to worry about, the car got only 24,000 miles and it's still on the warranty, they refuse to see the problem and they don't want to fix it, when you will wan to buy a car from them they will be your best friend, when they will have to fix a problem on the warranty they will refuse and kick you out from the dealership parking lot!!! they don't deserve even one star!!! More