
Lexus of Calgary
Calgary, AB
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89 Reviews of Lexus of Calgary
We are writing this review so that customer are not mislead. Mr Andrew Cho in Finance department are selling mechanical breakdown insurance which is not useful . We were told, we will get some part of mislead. Mr Andrew Cho in Finance department are selling mechanical breakdown insurance which is not useful . We were told, we will get some part of our money back once certain period is over or car is reached upto certain KMs. Our car KM has expired we called for refund we got know that there is no refund. The policy which they sold us that doesn't even have Mechanical breakdown insurance not even we can get our refund. When we were talking to same person in Finance he was laughing at us. All we are saying is that go if you want to buy car from there ,don't get into any upsell or any kind of after market insurance as we lost our 3200$ for nothing and we dont even have coverage. Yes it sounds stupid thats how we were mislead. More
Terrible customer service. .. They mislead the customer to order something that they cant get on time. Then after cancelling an order because they can't deliver it on time as .. They mislead the customer to order something that they cant get on time. Then after cancelling an order because they can't deliver it on time as promised, they send you an email saying "We have gone ahead and cancelled your NX350H order. In future we will not be interested in continuing business with you both" More
Excellent service, great and knowledgeable staff. Very warm welcome to Lexus family from Hussein, Donovan and fantastic person Krista that gives you awesome introduction to your new purchased vehicle Very warm welcome to Lexus family from Hussein, Donovan and fantastic person Krista that gives you awesome introduction to your new purchased vehicle. Very helpful to answer all your questions, services is excellent and I would highly recommend them. Vehicle was ready for pick up as secheduled on time, Hussein follows up on every detail of the sale. Thank you. More
We are sooo pleased - Jonathan - honest and has integrity, followed through on delivery date EARLIER than planned (unlike another dealership in Calgary that blatantly misled us), Donovan - quick to integrity, followed through on delivery date EARLIER than planned (unlike another dealership in Calgary that blatantly misled us), Donovan - quick to respond, to the point, did not waste our time when we said we didn't want any extras, Danilo - knows the vehicle well, answered all our answers including the kids change color for the lights. You are very lucky to have such dedicated employees - thank you guys! Neil and Afshan :) More
The service dept. was fantastic to deal with, as expected. There was a mix up with the appt, however Miss Jacobsen was able to complete the work on the same day. expected. There was a mix up with the appt, however Miss Jacobsen was able to complete the work on the same day. More
Just picked up my 2021 Nx300 and completely blown away with the Fantastic Experience was. I have purchased a lot of Vehicles in my time and Never came close to this one.Thank you so much Jonathon and Kris with the Fantastic Experience was. I have purchased a lot of Vehicles in my time and Never came close to this one.Thank you so much Jonathon and Krista for showing me how the technology works. More