Larry H. Miller Southwest Hyundai Albuquerque
Albuquerque, NM
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To check a recall it took over 3 hours! The recall item was not even present, so it took 3 hours to do absolutely nothing. Horrible waste of my time. The dealership does not even have a s The recall item was not even present, so it took 3 hours to do absolutely nothing. Horrible waste of my time. The dealership does not even have a shuttle service, nor do they wash the car. Worse service dealership I have ever experienced. I truly am second guessing my choice of car at this point. More
Very friendly and courteous. However, no one at the dealership was familiar with the high tech features of the Ionic 6. When asked about a technical feature the Service guy said, However, no one at the dealership was familiar with the high tech features of the Ionic 6. When asked about a technical feature the Service guy said, "I don't have a clue." Most of the advanced features on the car I was on my own. Discouraging! I hate to be negative just being honest. If you see a car like the Ionic 6 someone at the dealership should know how to operate all its features. More
Professional and friendly. The service department at Southwest Hyundai solved our issues with our Sonata. 10/10 would recommend! The service department at Southwest Hyundai solved our issues with our Sonata. 10/10 would recommend! More
Awesome experience. Friendly staff, that worked with everything I wanted. No pressure sales and was in and out in just a few hours. Friendly staff, that worked with everything I wanted. No pressure sales and was in and out in just a few hours. More
I needed my battery replaced. I went during lunch time, they took my vehicle right away and had it done in less than an hour. Thank you! I went during lunch time, they took my vehicle right away and had it done in less than an hour. Thank you! More
Very responsive service staff. They were able to receive the required parts for repairs and complete the repair work the following day. They were able to receive the required parts for repairs and complete the repair work the following day. More
Connie and her team are true professionals and do their utmost to get your vehicle sorted out. They go the extra mile to work through problems and get you back on the road. utmost to get your vehicle sorted out. They go the extra mile to work through problems and get you back on the road. More