Larry H. Miller Southwest Hyundai Albuquerque

Poor customer service. Can’t get a hold of anyone in the service department. Waited over 2 hours for a scheduled appointment to program new key fob. Taken my vehicle i Can’t get a hold of anyone in the service department. Waited over 2 hours for a scheduled appointment to program new key fob. Taken my vehicle in twice since purchased/ both scheduled- problem not fixed- too busy to test drive- need to return a third time. More

I took half a day off of work for a recall on my 2013 Elantra. Prior to the appointment I called in to confirm the warranty parts were on hand. The service department confirmed that the recall parts wer Elantra. Prior to the appointment I called in to confirm the warranty parts were on hand. The service department confirmed that the recall parts were on hand and everything was ready to go. I arrived for my 2:30 pm appointment today and waited for the car in the waiting area. After approximately 1 hour the service assistant came by and said he was sorry but that the recall repair parts were not available. He said this miscommunication has been happening due to new employees. I am beyond frustrated. What a waste of time. This has me seriously considering going with another auto brand. Very disappointed ☹️ More

Wait was quick and employees show respect for the customer..Thank you for not making me wait all day. customer..Thank you for not making me wait all day. More

Shawn (GM), Jaclyn and Danny were the best! Made our car buying experience as quick and painless as possible. They answered all our questions and helped us get the SUV we were looking for. E Made our car buying experience as quick and painless as possible. They answered all our questions and helped us get the SUV we were looking for. Even when we brought it back because we had additional questions, Shawn and the service team took care of the issue and answered our questions. This us my second suv I have purchased from LHM SW Hyundai. The experience I had and continue to have with them and my older suv is top notch. Thank you to everyone at LHM Southwest Hyundai for taking such great care of us, from my first purchase to my second . More

Connie continues to provide excellent service, accommodating me even with the online scheduling confusion that had me scheduled at a different location. The customer service was friendly, fast, an accommodating me even with the online scheduling confusion that had me scheduled at a different location. The customer service was friendly, fast, and efficient. However, I have consistently found oil stains and smudges on various parts of my car after service that have ended up on me, including the door handle, wheel, dashboard, and console. While I understand why this happens, a courtesy wipe down would greatly improve the overall experience.. More

JT did great in making the sale easy and taking care of any other needs any other needs More

The service department employees are helpful, honest and communicate well. They get you in and out and in my opinion they are the best location. communicate well. They get you in and out and in my opinion they are the best location. More

This is our 2nd vehicle we have purchased from here. People are nice, friendly, and east to work with. People are nice, friendly, and east to work with. More

Prompt, effective, comprehensive service. Helpful, kind and knowledgeable employees. Facility always clean, comfortable and safe. Helpful, kind and knowledgeable employees. Facility always clean, comfortable and safe. More