Lakeview Chrysler

Can never get an answer at the service desk and never returns calls . Very poor service returns calls . Very poor service More

2019 Jeep compass , only 8000 km been in for service , 5 times problem still not solved , service manager , general manager wont return calls. only option given , make another service appointment . times problem still not solved , service manager , general manager wont return calls. only option given , make another service appointment . More

Won’t fix manufacture defect I never rant on here but here goes . Back in October myself and Melissa had a new 2018 dodge ram truck delivered to us from LAKEVIEW CHRYSLER in Gande I never rant on here but here goes . Back in October myself and Melissa had a new 2018 dodge ram truck delivered to us from LAKEVIEW CHRYSLER in Gander at Goobies on a very foggy and rainy day. Of course we were like two kids in Santa’s work shop at the time and even though we did check out the truck and noticed that the tape on the back bumper was peeling off and I thought, well that’s nothing lots of warranty . So we sign the papers and are on our way cruising and singing back over the highway once more . So we get home, park in the driveway with our friends waiting for us to see our new truck and they all notice the ripples going back through the side of the box which was visible now that the truck is DRY !!!!!! So I call the dealership and they work with us but say that the truck was inspected before it left and it all looked fine so my reply was how come you never noticed the tape peeling off the bumpers or not to mention that the HEADLIGHTS FOG UP ALSO . So after a week of going back and forth with LAKEVIEW and CHRYSLER CANADA I brought the truck back to LAKEVIEW IN GANDER and had the head lights replaced which started to fog up again before we left LAKEVIEW and pictures were taken of the damage and we where told by the manager Kevin it was a ripples in the box and they would be contacting CHRYSLER to get this this fixed. He also told us that we would hear back from them in at least 3 days! Well it’s been weeks now and all We have been getting is the run around and the manager at LAKEVIEW Mr Kevin who we have left several messages for by myself and Melissa won’t even return our calls to let us know what is going on. I have spoke to CHRYSLER and they told me that they are waiting on LAKEVIEW and so on. My question is how come it takes so long to fix a manufacture defect in a new truck. My other question is who did the PDI on the unit at the dealership and never noticed all the defects? I guess it was raining that day also and it was hard to see in the rain....the same as the day 4 people who checked it out before it was delivered to me . I have had the quotes done on the truck and there is over $1000.00 of damage ....MANUFACTURE DAMAGE done to the truck and can’t get it fixed . I worked at sales for 15 years and always kept communication open with my customers as I was trying to help them. That way they don’t get tired of getting the run around and have to resort to bashing on social media which I never do and don’t like doing but I am tired off all this . Anyway please SHARE THIS POST TO LET PEOPLE KNOW THAT EVEN MANUFACTURE DEFECTS ARE NOT COVERED ANYMORE SO BUYER BEWARE of LAKEVIEW CHRYSLER in GANDER!! More

won't stand by what they sell when it comes to service Bought a 2015 ram 1500 sport from Lakeview with a Procomp 6" suspension lift kit and aftermarket wheels and tires. deal wasn't the greatest but I want Bought a 2015 ram 1500 sport from Lakeview with a Procomp 6" suspension lift kit and aftermarket wheels and tires. deal wasn't the greatest but I wanted the truck so I decided to go ahead and buy it. 3 months later, warranty work was required. Lakeview flagged my truck (A TRUCK THEY SOLD ME) with Chrysler Canada and got a suspension limitation put on my truck. They refused to do the work under warranty and told me that the lift was installed by Action Truck Caps in Gander and that if I had an issue I had to deal with Action. No, I'm sorry but I bought the truck off YOU, with everything already done. I am not dealing with Action when I didn't buy anything off of action. Terrible service all around, and it became pretty obvious to me that Kevin Dickey (dealer manager) would say whatever he had to say to make a deal and not stand by his word. Will not buy another truck off Lakeview and they are not the only dealer around to buy a lifted truck from so I will be taking my business elsewhere when its time for trade in. Can't believe a business wont stand by what they sell and warranty it........ terrible.... More