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Laird Noller Ford Topeka

Topeka, KS

Overview
Employees
Reviews
Vehicles
4.3
741 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 741 reviews

May 12, 2024

He was very nice very witty and a pleasure to do business with. He is just wonderful! More

by Dkaykeller58.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Brown
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May 12, 2024 -

Dkaykeller58. responded

Charlie Brown was a excellent seller. He was very nice very relaxed went over everything that we asked and even showed us some stuff that we forgot to ask about very pleased with him. I would ask him again if I was to buy another vehicle.

Helpful
May 07, 2024

They were great to work with and Zach Matheny took the time to help us find a vehicle that worked for us. Definitely will be looking to come back for our next purchase! More

by clickteig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Matheny
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May 10, 2024 -

Laird Noller Ford Topeka responded

Thank you for sharing your experience with us! We're thrilled to hear that Zach Matheny provided you with great service and took the time to help you find a vehicle that met your needs. Customer satisfaction is our top priority, and we're delighted to have earned your trust. We look forward to assisting you with your next purchase, and if you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing us, and we can't wait to work with you again in the future!

Helpful
May 07, 2024

My husband and I have always been Ford fans and Noller Ford takes good care of us More

by wandawilhite38b
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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May 10, 2024 -

Laird Noller Ford Topeka responded

We're delighted to hear that you and your husband have had positive experiences with us at Noller Ford! Customer satisfaction is our top priority, and we're glad that we've been able to take good care of you as Ford fans. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Thank you for your loyalty and for choosing Noller Ford!

Helpful
May 02, 2024

We were very happy with the service we received when purchasing our new car. Sales staff was awesome and financing was speedy. Would highly recommend Laird Noller Ford to friends and family. More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Laird Noller Ford Topeka responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you were happy with the service you received during your new car purchase at Laird Noller Ford. Providing excellent customer service is a top priority for us, and we're glad our sales staff and financing team exceeded your expectations. Your recommendation means a lot to us, and we appreciate your trust in us to serve your friends and family as well. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

Helpful
April 20, 2024

Frank was knowledgeable experienced friendly and not pushy. He helped guide my purchase with professionalism. I'm glad I was recommended to go here, and will pay it forward. Thank you guys for everythin More

by kpkpmgmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank VanBebber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Laird Noller Ford Topeka responded

We're delighted to hear that Frank provided you with a knowledgeable, friendly, and professional experience at our dealership! Thank you for trusting us with your purchase, and we truly appreciate your kind words. If you ever need anything else or have any questions, please don't hesitate to reach out. Welcome to the Laird Noller family, and we look forward to serving you for many years to come!

Helpful
April 17, 2024

Excellent buying experience, people there were very helpful to get us what we wanted, especially Casey. More

by cinscooter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordaryl Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Bayless
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Apr 17, 2024 -

Laird Noller Ford Topeka responded

Thank you for sharing your feedback with us! We're thrilled to hear that you had an excellent buying experience at our dealership, and we appreciate your kind words about Casey. Providing helpful and attentive service is what we strive for, and we're glad that Casey and our team were able to assist you in getting exactly what you wanted. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again!

Helpful
April 09, 2024

Very professional and did not talk down to me from the time I stepped on the lot to the time I was done. Would recommend! More

by mcgraths
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank VanBebber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cordial (manager) and Chris (finance)
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Apr 17, 2024 -

Laird Noller Ford Topeka responded

Thank you for your feedback! We're thrilled to hear that you had a professional and respectful experience with us from start to finish. Treating our customers with the utmost respect is a top priority, and we're glad that you felt valued throughout your visit. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else or have further questions, don't hesitate to reach out. We look forward to assisting you again in the future!

Helpful
April 06, 2024

I was greeted by Carlos as soon as I walked in the door and it was a friendly and helpful process from start to finish. More

by paidenrosine2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Campos
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Apr 08, 2024 -

Laird Noller Ford Topeka responded

Thank you for sharing your experience! We're thrilled to hear that Carlos provided you with a friendly and helpful experience from start to finish. Greeting our customers with a warm welcome and providing assistance throughout their visit is our priority, and we're glad Carlos delivered on that. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Helpful
March 30, 2024

Carlos Campos is a great salesman. He made sure that I was taken care of and listened to any and every concern or want for a car. More

by allison.carper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Campos
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Apr 01, 2024 -

Laird Noller Ford Topeka responded

Thank you for sharing your positive experience with Carlos Campos! We're thrilled to hear that he provided you with excellent service and made sure all your concerns and desires were addressed. Providing personalized care and attention to our customers is a top priority for us, and we're glad Carlos went above and beyond to ensure your satisfaction. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and hope you're enjoying your new car!

Helpful
March 29, 2024

I chose to take my vehicle elsewhere to be worked on. My service person was great to work with although he could only offer me a $7,000 repair ( a new transmission) which was not feasible as it would lik More

by Mojoks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Apr 17, 2024 -

Laird Noller Ford Topeka responded

We appreciate you sharing your experience with us, and we're sorry to hear that we fell short of meeting your expectations. It's important to us that our customers feel respected and valued throughout their interactions with our dealership. We apologize for any frustration caused by the response you received regarding the trade-in value of your truck. Your feedback regarding the sales agent's approach will be addressed internally to ensure that we provide more transparent and respectful communication in the future. We understand your concerns about safety and reliability, and we respect your decision to explore other options for your next vehicle. We're glad to hear that you found a solution that works for you in getting a rebuilt transmission for your F150. If you have any further questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your loyalty as a repeat customer, and we hope to have the opportunity to serve you better in the future. Thank you for your feedback.

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