Kingston Mazda

Bought a new Mazda CX5 Sport Turbo this week, love the vehicle and Seth and Marion made the experience of purchasing very easy. Seems like a great dealership and look forward to returning. vehicle and Seth and Marion made the experience of purchasing very easy. Seems like a great dealership and look forward to returning. More

I wasn't expecting to purchase a car so suddenly but I fell in love with the CX-30 and the dealership happened to have a slightly used CX-30. I have never driven a Mazda before and was quite pleased with fell in love with the CX-30 and the dealership happened to have a slightly used CX-30. I have never driven a Mazda before and was quite pleased with how comfortable this car was to drive. Dimitri was great and he didn't mind me taking the CX-30 out for a couple of test drives, even as the day was coming to a close. Dimitri and his team were lovely to deal with. I felt no pressure to buy and when I decided to make the purchase, which was fairly quick, it was smooth transition. Marion (finance department) was very knowledgeable and was excellent in answering any questions. The day of the pick up Dimitri took his time in helping me familiarize myself with my new car. He even laughed at my jokes. I would recommend Kingston Mazda to anyone who is looking to buy a new or used car. The staff is very friendly and knowledgeable. Thank you Dimitri and Marion! You now have a loyal customer. More

Amazing Staff to work with. Both Sales and Service are a level above! 10/10 would recommend. Will be back in the future Both Sales and Service are a level above! 10/10 would recommend. Will be back in the future More

Great Experience Traded in my MAZDA3 2019 for a CX5. Everyone from the dealership was friendly and Sarah was very helpful, and quick in response to calls and texts. The entire process was smooth and the Everyone from the dealership was friendly and Sarah was very helpful, and quick in response to calls and texts. The entire process was smooth and there were no hidden fees added to the quote. More

Dimitri has an attitude of arrogance and condecension. His boss, Mr. Laframboise talks a lot about how his staff is beyond reproach. I find all the staff that I met to be less than interested in custome His boss, Mr. Laframboise talks a lot about how his staff is beyond reproach. I find all the staff that I met to be less than interested in customer service....very dismissive. I would NEVER recommend this dealership to ANYONE!! More

Bought a 2018 Mazda 3 from Kingston Mazda, received an excellent customer service from Dimitri. Highly recommended connecting with him if you are buying car from Mazda Kingston. excellent customer service from Dimitri. Highly recommended connecting with him if you are buying car from Mazda Kingston. More

We just recently purchased a 2019 Mazda CX-5 from Sarah. We had a very pleasant experience from the moment we walked through the door. Sarah asked all the important questions to find us the perfect vehicle. We had a very pleasant experience from the moment we walked through the door. Sarah asked all the important questions to find us the perfect vehicle. We never felt pressured during our interaction with Sarah. We also dealt with Marion as well. My husband is a technician and he asked her all kinds of questions regarding the vehicle and to our amazement she new all the answers. Marion was also very knowledgeable and very professional. I think that both of the women we dealt with are a true asset to Mazda Kingston. Keep up the good work ladies. More

not a place to go if you want to deal no barganing bold responce from staff given a spiel we are number one we give best deal for our cars within a 350m radios. therefore poor customer service responce from staff given a spiel we are number one we give best deal for our cars within a 350m radios. therefore poor customer service More

Bought my first car Mazda 3 from Kingston Mazda after a lot of research. Dimitri and both Dave's worked hard to give me the best price possible and I was really happy with their after sales service. I woul lot of research. Dimitri and both Dave's worked hard to give me the best price possible and I was really happy with their after sales service. I would like to give 10 stars for that. After Covid-19 hit the whole world things started changing. The service department started making service recommendations worth 100's of $$ which is not needed for my car. First quarter of this year, went in for annual services paid big bucks and the day after that ABS warning turned on. Low brake oil warning came up on screen, went to Kingston Mazda again. They said it needs to be inspected, hour later they said brake oil is low for no reason. charged $55 for inspection. In Aug 2021, thought of changing my car and I made a mistake going back to Kingston Mazda. Got quote for CX30 Crystal Blue car but I needed a black one. They didn't had a black one in the lot, so raised the price for bring in a car from another place. I paid $233 extra for black color. On the day of delivery (Aug 28th) I got a car which is extremely dirty under the hood and underneath the car and noticeable rust on metal parts. As soon as I got delivery, I went in for a car wash. Front tires was overfilled with air and one tire got tear on the sidewalls(didn't hit anywhere). Informed Kingston Mazda, Mazda Canada, Bridgestone haven't received any helpful response. After Making a ton of calls, found the same brand tire and ordered myself. Talked to the sales person, arranged a full detailing service today. Went in at 8.00 am, they said I have no appointment booked. After explaining the whole story they agreed to do a detailing service. Recommended Kingston Mazda to more than 15 friends till 2020 and they all got car from there. NEVER AGAIN. Mazda make good cars but if you care about your hard earned money, time and service DON'T GO to Kingston Mazda. More

Dealing with Christian at Kingston Mazda was great. He was very professional and knowledgeable and went out of his way to answer my many questions. I really appreciated Christian's friendly and helpful ma was very professional and knowledgeable and went out of his way to answer my many questions. I really appreciated Christian's friendly and helpful manner. He and Marion were also helpful and efficient in dealing with payments and paperwork. I highly recommend Christian and thank him for making my car buying experience a pleasure. More