Kia of Hamilton

What a great experience! Mariana and Nicole were AMAZING to work with making this decision. This is a first new car buy for me and I was really nervous. Everything was explai Mariana and Nicole were AMAZING to work with making this decision. This is a first new car buy for me and I was really nervous. Everything was explained, I didn't feel pressured (because that was going to be a deal breaker when deciding where to purchase), and I can't be happier with the new vehicle. Picking up today was seamless and such a fun experience. Even chatting with some of the staff there was a great experience. Thanks Kia Hamilton!! More

Service department is incompetent and unprofessional. Have been advised on more then one occassion, the "head mechanic" looked at my car. Yesterday i left and the check engine light was on and my AC prob Have been advised on more then one occassion, the "head mechanic" looked at my car. Yesterday i left and the check engine light was on and my AC problem was not fixed. They have no integrity and think their customers are stupid. Mark the head of operations is the worst. he acts stressed and overworked and inconvenienced by his customers. He also tries to pull fast ones on you and say things like the reason my car is pulling to the left is BECAUSE THE ROADS ARE UNEVEN. the worst experience i have ever had on multiple occasions. super shady service guys who i dont think have any qualifications. More

Employees are knowledgeable and very professional and courteous. I must also say they are honest and reliable. courteous. I must also say they are honest and reliable. More

Hailey was awesome to work with at Kia if Hamilton, she helped me when my tires were shaking like crazy cause of the snow and had always had my vehicle back to me quickly. I appreciate the hard work of the helped me when my tires were shaking like crazy cause of the snow and had always had my vehicle back to me quickly. I appreciate the hard work of the team at KoH! More

Service department is poorly organized. Service advisors just not capable of doing the job adequately. Service advisors just not capable of doing the job adequately. More

Service completed as estimated. Courtesy vehicle provided to allow travel from and back to dealership for vehicle pickup Courtesy vehicle provided to allow travel from and back to dealership for vehicle pickup More

The service advisor, Mark Robinson, was extremely courteous and helpful. He thoroughly explained the service to be done, the time frame and the cost. He arranged for an Uber to shuttle me home and to courteous and helpful. He thoroughly explained the service to be done, the time frame and the cost. He arranged for an Uber to shuttle me home and to pick me up again. Excellent!! More

I recently moved into the Hamilton area and chose Mountain KIA for my 2017 Sportage service partner. I am very pleased with the service work and with the very helpful service staff. Mountain KIA for my 2017 Sportage service partner. I am very pleased with the service work and with the very helpful service staff. More

Terrible Service department. They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a differen They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a different kia and they gave me the correct diagnosis and covered under warranty so no charge. More

Adam, the Sales Rep was very helpful in the process of selling us our vehicle. selling us our vehicle. More