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Kia of Hamilton

Hamilton, ON

4.0
662 Reviews

1885 Upper James Street

Hamilton, ON

L9B 1K8

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662 Reviews of Kia of Hamilton

June 26, 2025

Staff are pleasant but service was highly frustrating… late or no communication caused unnecessary delays and waste of my time…I’m now on appointment #3 to get a lightbulb fixed !! My car was kept overni More

by Burnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, shuttle
June 26, 2025

Efficient and courteous staff all around. Shuttle driver Tim was very pleasant. I would recommend Hamilton Kia. More

by DEB
Recommend Dealer
Yes
Employees Worked With
Justin
June 24, 2025

The sales rep I dealt with was very friendly and answered all my questions asked. More

by sueethompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana
June 23, 2025

The dealership is well organized and made sure I was looked after while my car was serviced More

by dallan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 20, 2025

Over the years I have often felt disadvantaged in car dealership transactions, partly on account of my lack of expertise about cars and negotiating with a salesperson. I have experienced people who took More

by stephenglass999
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Holguin, Nicole Carobelli
June 19, 2025

It was a great experience, everyone was super helpful and super nice. That made the process very smooth and easy for me. More

by Fola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam , Nicole Carobelli
June 19, 2025

Excellent and friendly service above and beyond. .Kept us updated and also offered ride home and back More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?mike, Martha Maiolo, Mike Guarascia, Brad Mac Carl, Richard Nason
June 13, 2025

They didn't find my car when it was towed in for 10 days even when I dro e in to tell them it was there Took another week for them to check it out. Finally due to the efforts of one service advisor they go More

by Llk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey
June 12, 2025

Horrible. Will not return. I have been struggling for a year with them and finally decided never to return More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha Maiolo, Mike Guarascia, Brad Mac Carl, Richard Nason
June 12, 2025

Worst client relationship after engine replacement due to a recall. It took 55 days to get repair. Even with 5 start coverage no monetary compensation after 19 months. More

by jbgmcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian, Mark Robinson