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Kenny Ross Ford South

Castle Shannon, PA

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Employees
Reviews
Vehicles
4.8
996 Reviews
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 996 reviews

May 19, 2024

Service staff (Paula and Kayla) alway very helpful and explaining issues regarding my vehicles when I bring it in for service. More

by Chitah
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service Department
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May 18, 2024

Always kind and answers all my questions service is done quickly.only place I go More

by SSTAKICH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

The dealer got back to me promptly with the information. . let’s make America Great Again!!!! More

by dennyk1024_2000
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

I stopped in, without an appointment, to have my tires rotated. The work was accomplished promptly, and the staff made me feel welcome. More

by jcpdenny
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 18, 2024

Matt, my service rep. helped me tremendously in resolving an frustrating issue I was having. More

by johnkoutsavlis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Paula
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May 18, 2024

Service is excellent. Had a problem with my car and no appt. They took It in the same day; fixed it and had it back to me the same day More

by SANDAES
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Recommend Dealer
Yes
Employees Worked With
Service Mark s
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May 17, 2024

Paula Mooney the service manager is very nice and easy to work with. I had a small problem that I wanted to have checked out and she got me in and out in a very timely fashion. More

by TIVADOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
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May 17, 2024

The staff are fantastic, very accommodating. Communication is terrific, they kept me in the loop the entire time. More

by JESSEDUVUVEI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula in service gets 9000 stars
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May 17, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 15, 2024

They are always fast and efficient, they are competitive with their pricing and woe’ around my schedule. My advisor Kayla is truly great to work with. More

by mjmmjm35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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May 16, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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May 14, 2024

I am so happy that Kenny Ross Ford was able to help me get a car so efficiently . Alex Toomey and Gary Bac are the best at what they do. I got a fair deal and in a timely manor. I actually sent another fr More

by coachkenx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey, Gary Bac
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May 15, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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