Kelowna BMW

Scott was my Service Advisor this visit. He is very professional with excellent service provided. An extended service warranty was discussed and I chose the term most appropriate for my situ He is very professional with excellent service provided. An extended service warranty was discussed and I chose the term most appropriate for my situation. More

Great people in service sales & reception Friendly and reliable Everything was done quickly- very accommodating I just wish the pricing was a bit better reliable Everything was done quickly- very accommodating I just wish the pricing was a bit better More

They are helpful with choices and options. Our warranty work has been carried out very efficiently Our warranty work has been carried out very efficiently More

I bought a new 2018 top of the line fully loaded x-5m in 2019. It was a goal come true. It has 45500 km now. Unfortunately my service done at this dealership was below average during warranty. Once off warr 2019. It was a goal come true. It has 45500 km now. Unfortunately my service done at this dealership was below average during warranty. Once off warranty it was pathetic, I have water leaking into suv from a door. They wanted to bill me to apply for bmw to warranty common Bmw issue. No one in service wanted to help. There is a 12 year rust/corrosion Bmw warranty and I can see corrosion. It’s soured my Bmw ownership and I question ever buying another Bmw vehicle or motorcycle. Will see what Bmw Canada will do? Will not be back. Very disappointing, cannot recommend. More

this dealership and its team are amazing. always a treat to walk through their doors. always a treat to walk through their doors. More

Scott was very helpful and friendly. Taking the time to show me the video of the test done to determine the problem with the car. When the car was finished he went outside and showed me Taking the time to show me the video of the test done to determine the problem with the car. When the car was finished he went outside and showed me what exactly needed to still be done, and suggested a shop back in Vernon that could help me out. Thanks again! More

Always very professional and they resolved my issue. the use of a loaner was nice as I do live in Kelowna. the use of a loaner was nice as I do live in Kelowna. More

Kelowna BMW has been great to deal with from the Service Department to the technicians. We have always been informed during the servicing process with full explanations being given. More of a family appro Department to the technicians. We have always been informed during the servicing process with full explanations being given. More of a family approach to the issues. More

They kept me informed during the repair as well as possible items that may need attention in future possible items that may need attention in future More

Very curteous employees who listen. All promises and service completed successfully and on time. Shuttle drivers very nice. All promises and service completed successfully and on time. Shuttle drivers very nice. More