Jim Pattison Toyota on Regent

My experience with dealing with Shayna has always been a pleasure. Very easy to deal with and goes out of her way to make sure I understand all the details. Her knowledge of the products is outstanding. pleasure. Very easy to deal with and goes out of her way to make sure I understand all the details. Her knowledge of the products is outstanding. I would not do any business with anyone else. Even with return visits with some problems, Shayna avails herself to correct or show me what I was doing wrong. Very friendly and pleasing lady. More

Shayna is a very helpful customer service rep! Very nice and helpful, and very knowledgeable! Would go just to see her! Very nice and helpful, and very knowledgeable! Would go just to see her! More

I had a great experience at Jim Pattison Toyota. Jay is a very good salesperson. He was friendly, professional, and very helpful in choosing my 2022 Toyota Prius Prime. I got the car I wanted, and I Jay is a very good salesperson. He was friendly, professional, and very helpful in choosing my 2022 Toyota Prius Prime. I got the car I wanted, and I highly recommend Jay to everyone. More

We dealt with Shayna Kemel and have dealt with her for several years now. We purchased a 2022 Rav4 XLE. We continue to deal with her as she is wonderful, caring and very professional. She is always willi several years now. We purchased a 2022 Rav4 XLE. We continue to deal with her as she is wonderful, caring and very professional. She is always willing to help. She keeps to her word and we can trust her. Thank you Shayna for everything you do for us!! More

Hi Shayna K, we purchased our 2022 Rav4 at Jim Pattison Toyota on Regent ave. Shayna was very knowledgeable, friendly and took the time needed to make sure our vehicle purchase was a positive one! We have Toyota on Regent ave. Shayna was very knowledgeable, friendly and took the time needed to make sure our vehicle purchase was a positive one! We have purchased four Toyota vehicles from Shayna over the years and have always had a positive experience! Thanks again Shayna K. More

The customer service I recieved from Sam Gol, was the best. I absolutely would refer people to meet him for business. best. I absolutely would refer people to meet him for business. More

A great experience! ! Don (GM), his staff Sara & Manpreet (Sales) and Michael & Frank (Sales & Finance managers) made it very enjoyable. My last 3 vehicles were purchase ! Don (GM), his staff Sara & Manpreet (Sales) and Michael & Frank (Sales & Finance managers) made it very enjoyable. My last 3 vehicles were purchased here! I highly recommend this dealer & team! More

Right from the time I enter the dealership to the final delivery of my vehicle, I felt welcomed. The person who was my first contact to purchase my new vehicle was SARA Rambow. I was interested in a new Ra delivery of my vehicle, I felt welcomed. The person who was my first contact to purchase my new vehicle was SARA Rambow. I was interested in a new Rav4. I have been driving a 4 Runner for 13 years and was looking for a smaller vehicle. I liked the new features in my wife's 2017 Corolla, Radar cruise etc. and wanted similar in a new vehicle. My Rav4 has that and more, so now, comes a whole new learning curve. This month I celebrate my 79th birthday and to learn all the new electronics in the Rav4 seemed daunting. However Sara Rambow helped me to link my phone to the car and also how to program the home link to open the garage door. The phone links via the Toyota app has been useful, and I wouldn't been able to use it without Sara's helpful instructions and directions. I have returned several to JP on Regent to ask questions and have always felt welcome I have dealt with this Toyota dealership since 1976 and feel at home. More

If you want to pay over 1000. 00 in “recommended” service stuff, bring your car to this dealership. I own a 2020 toyota with only 48K on it. I brought it in for an oil change and 00 in “recommended” service stuff, bring your car to this dealership. I own a 2020 toyota with only 48K on it. I brought it in for an oil change and top up of vehicles, and they came to me with over 1000.00 in recommended services stuff. NO WAY. I had just had my breaks checked and they were in great shape, but this dealership suggested repairs just for the sake of making money. I’ll NEVER bring my car here again. Total CASH GRAB! More

Nothing but a hard time with the service manager Jared. He is not a good asset for this dealership. He lacks good customer service as he is defensive instead of listening to the customer complaint and woul He is not a good asset for this dealership. He lacks good customer service as he is defensive instead of listening to the customer complaint and would rather argue than try to understand and come up with a solution for the customer. And when you're at your wits end he will finally offer you something that gets you out of the building but be sure he will offer you a credit on your account but not put anything there. Next service will be another argument about the missing credit. Be careful when they try and sell you extra service that is not in the maintenance manual but rather a money grab. Do your homework before going in for service and be sure to continue complaining if there's an issue with your vehicle under warranty even though they say there's no issue with the part in question. Just a few tips if anyone decides to get service done at this location. This was a much better dealership in year 2021. I don't recommend this service center to anyone and I myself, friends and family will get work done elsewhere. Too stressed out from the last service to go back. More