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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,833 Reviews

1,833 Reviews of Jim Hudson Lexus - Service Center

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May 02, 2024

Best attention to detail ever! ! Thank you soooo much Sam for caring! You are 5 Stars in my opinion. I will always ask for your representation. You really do care about the outcome More

by Tdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Jim Hudson Lexus responded

We're delighted to know that Sam provided you with such attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you in the future!

May 01, 2024

Tanner Carnes in the service department continues to be my advocate for the last two years. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Boyles
May 01, 2024 -

Jim Hudson Lexus responded

Matthew, we are happy to hear that Tanner has continued to deliver five-star service over the years. Thank you for being a loyal Jim Hudson Lexus of Columbia customer!

April 30, 2024

Jim Hudson Lexus continually provides exceptional, high-quality customer service from the sale and throughout the later maintenance service visits. I highly recommend this dealership. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Jim Hudson Lexus responded

We're so glad to know you've had consistently great experiences with us at Jim Hudson Lexus of Columbia. We appreciate your recommendation and look forward to continuing our high-quality service for all your future visits!

April 27, 2024

Great professional people when we have an appointment to bring our car in it is always done in a timely matter, and the experience of their lounge is very relaxing, but I can also get work done More

by dottieoneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Hudson Lexus responded

We're glad to know you've had a positive experience with our team at Jim Hudson Lexus of Columbia. It's great that your appointments have been timely and the lounge has provided a relaxing environment for you. Thanks for sharing!

April 26, 2024

Stellar service as always. Thank you Danil Weih for making my service visit so easy. More

by Carol Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Jim Hudson Lexus responded

Thanks for the shoutout, Carol! We're glad Danil made your visit to Jim Hudson Lexus of Columbia notably positive. Drive safely and see you next time!

April 26, 2024

Friendly staff who handled everything with efficiency and care. Good communication levels, complete with video of the inspection. More

by topper.striae-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Hudson Lexus responded

We're glad to know you had a positive experience with our team at Jim Hudson Lexus of Columbia. Thank you for appreciating the communication and efficiency, we strive to provide top-notch service!

April 23, 2024

This was my first experience at Jim Hudson Lexus, Jared and everyone made it a very enjoyable experience and took care of our vehicle needs as well as mine as I waited for service to be completed. More

by Chris Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Apr 23, 2024 -

Jim Hudson Lexus responded

Chris, we're glad to know that your first visit at Jim Hudson Lexus of Columbia was a positive one. Thanks for trusting Jared and our team with your vehicle needs!

April 23, 2024

Jared was awesome! ! Get him as your advisor! He was timely and honest about the repairs my car needed. More

by Chandra Goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 23, 2024 -

Jim Hudson Lexus responded

Chandra, we're glad to know Jared provided you with excellent service at Jim Hudson Lexus of Columbia. Thanks for putting your trust in us - safe travels!

April 21, 2024

Jared was awesome! He was very professional and made sure that my car was taken care of! He kept me informed during the process. More

by stw397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 22, 2024 -

Jim Hudson Lexus responded

We're glad to know that Jared provided you with a 5-star experience at Jim Hudson Lexus of Columbia! Keeping our customers informed is a top priority for us. Thanks for the review — we hope to see you again soon!

April 19, 2024

This dealership is very professional and I always receive excellent service when bringing my vehicle in. More

by paul_bethea_fmc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Hudson Lexus responded

We're glad to know you've consistently received excellent service at our dealership. Thank you for choosing Jim Hudson Lexus of Columbia and sharing your experience!

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