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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,849 Reviews
Call Service Center (803) 754-9500

1,849 Reviews of Jim Hudson Lexus - Service Center

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May 22, 2024

Great service! I was early for my appointment and they took me right in for service. They had the part required in service and got me back on the road again. More

by PaulBlacet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jim Hudson Lexus responded

Paul, we're glad to know our team at Jim Hudson Lexus of Columbia was able to get you back on the road quickly. Thanks for choosing us and sharing your experience!

Helpful
May 22, 2024

The Dealership is always neat, clean and the staff is always courteous and pleasant. They also have good snacks😁 More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Pearl responded

The service at Jim Hudson is always excellent. I applaud the fact that there is no pushy service team member but they do a great job of encouraging you to prioritize the most urgent service, then chip away at the next. Great team in the service department.

May 22, 2024 -

Jim Hudson Lexus responded

We are so glad to hear that our team has provided helpful, pressure-free service. Thank you for trusting Jim Hudson Lexus of Columbia with your automotive needs, Pearl!

Helpful
May 20, 2024

Very good experience with this Lexus dealer, I needed a new batter for my 2022 ES 350 and they replaced it without changing me. More

by warr2jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Hudson Lexus responded

We're glad to know you had a notably positive experience at Jim Hudson Lexus of Columbia. Our team is always happy to provide 5-star service. Thanks for sharing your feedback with us, and safe travels in your 2022 ES 350!

Helpful
May 18, 2024

Friendly, knowledgeable staff. Very clean dealership. Very kind staff. Love this dealership. Good job everyone More

by Sweet Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Lexus responded

We're delighted to know you had a great experience at Jim Hudson Lexus of Columbia! Your kind words about our friendly and knowledgeable staff mean the world to us. Thank you for your support, we look forward to seeing you again soon!

Helpful
May 18, 2024

My experience was great the staff was very knowledgeable,friendly and time consuming.I hope Jared is a friend for life. More

by lhickson822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 Stars for Jared Goodman
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May 20, 2024 -

Jim Hudson Lexus responded

We're so glad to know that you had a great experience with our team at Jim Hudson Lexus of Columbia! It's wonderful to see that Jared made such an impression. We look forward to serving any future needs you may have.

Helpful
May 16, 2024

I had a very pleasant experience at Jim Hudson Lexus. Of Columbus, SC. The dealership was nice and clean. More

by Cginny04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
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May 17, 2024 -

Jim Hudson Lexus responded

We're glad to know you had a pleasant experience at our dealership. Thanks for noticing the cleanliness of Jim Hudson Lexus of Columbia!

Helpful
May 11, 2024

Very efficient and prompt. Also informative as to how automobile operated. Thank you very much. More

by Parkerbwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Hudson Lexus responded

Parker, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We appreciate your business and kind regards.

Helpful
May 11, 2024

Melvin and the service department were exceptional! They got us in and out quickly as promised More

by Reba Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Hudson Lexus responded

Reba, we are so glad you had a five-star experience with Melvin and the Jim Hudson Lexus of Columbia team! Quick service is what we strive to offer.

Helpful
May 11, 2024

Very nice, pleasant and courtesy. The waiting area was very clean and nicely laid out More

by meaddy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Hudson Lexus responded

Thank you, Meaddy, for stopping by to leave Jim Hudson Lexus of Columbia a wonderful review! We look forward to seeing you next time for service.

Helpful
May 10, 2024

Great experience every time I come to the dealership always welcoming and friendly and will continue to return More

by william.richardson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Hudson Lexus responded

William, we're so glad to know you've had consistently great experiences at Jim Hudson Lexus of Columbia. We look forward to welcoming you back next time!

Helpful
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