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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,374 Reviews
Call Service Center (803) 359-4114

1,374 Reviews of Jim Hudson Ford - Service Center

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May 17, 2024

The service was excellent. They were prompt and provided a quick turnaround. I drove from downtown Columbia the 30 minutes just for this location because of that, and will a More

by M.Yates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Jeff was the best sales person to deal with. Super easy to talk to and best interests for his customers More

by jgrinberg15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

This dealership is super nice and helpful! The service department is quick and they always look out for you! I really appreciate everyone here!! More

by Alexis Baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Escamilla
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May 17, 2024

Delayed response. Dropped off my car Monday and was told to expect Tuesday. Didn’t get in factory until Thursday and still waiting for quote Friday afternoon as this t More

by esccj
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

The pick up and drop off service made life very easy. Everything was done appropriately in the car came back clean. Thanks guys. More

by SHYPES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Thank you for coming to our office and taking care of our cars. it was seamless and efficient. the reports were detailed. More

by D.FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Dennis
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May 17, 2024

I was really pleased what they did did you do super job On my car More

by NANCYBAYER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 15, 2024

Good service and a big help when buying a vehicle. Great people to do business with. More

by Lemacks11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024

Excellent service and waiting time. Sevice Advisor Chris Thompson is a wonderful representative for Jim Hudson. More

by RUSS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, RUSS24! We're thrilled to hear that you had an excellent experience with our service advisor. We strive to provide top-notch service to every customer and we're glad to hear that we met your expectations. We'll be sure to pass your compliments along to our team. Thanks for choosing us!

Helpful
May 12, 2024

Best in customer service! When you buy your next car, make sure you check out the service department first. Anyone can sell you a car, but only Jim Hudson Ford treats you like More

by Theorrfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Hudson Ford responded

Thank you so much for your kind words, Theorrfamily. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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