Jim Gauthier Chevrolet

Very Traumatic and Stressful Experience We had a very traumatic and stressful experience with this car dealership. The staff are untrustworthy , very rude and disrespectful to costumers. Aft We had a very traumatic and stressful experience with this car dealership. The staff are untrustworthy , very rude and disrespectful to costumers. After a week of talking to the lady sales agent, she told me that they have already the vehicle that Im looking for and we had a deal. The next day we drove 6 hours with my pregnant wife, my 3 year old daughter and my bro-inlaw to this car dealership to found out that the vehicle we want was not there. What their real motive is just to offer us their other vehicles which we do not like. We were victimized by their "bait and switch selling scam". We had an argument with the lady sales agent and the sales manager who is very rude and disrespectful to costumers. Their staff should undergo training and seminars how to handle costumers properly. No wonder their ratings are low. So be warned! Never make any business with Jim Gauthier Chevrolet! More

Pleasant experience The staff treated me with respect and understanding during my purchasing experience, They treated me in a very professional manner which was very ple The staff treated me with respect and understanding during my purchasing experience, They treated me in a very professional manner which was very pleasing to me. More

The worse vehicle purchased on a dealership This is the the first time I purchased from a dealership and this is the most dis-appointment a buyer will ever had. The day I used the car the door w This is the the first time I purchased from a dealership and this is the most dis-appointment a buyer will ever had. The day I used the car the door would not open after a week shifter won't shift this is a pre-owned 2013 Dodge Grand Caravan. I don't know how they inspect or check there used vehicle. We just trade the car and loose some money to avoid further problem but when we cancel the insurance they really give us a very hard time in claiming the money that we paid for it. More

Trumatic Experience PLEASE be warned, don't ever make business with this delaership if you don't want to undergo what we went through with them specially with Mari Luomi PLEASE be warned, don't ever make business with this delaership if you don't want to undergo what we went through with them specially with Mari Luomi and her supervisor. More