Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
3,435 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Mallory was super sweet and took great care of us he took car of my car and my husbands car made sure everything was perfect when the mechanic messed up she was right their to fix it she was amazing 100/10 car of my car and my husbands car made sure everything was perfect when the mechanic messed up she was right their to fix it she was amazing 100/10 More
Mark was great and was persistent to find a solve to the issue. His responses were timely and we were ultimately able to get me back on the road in no time. issue. His responses were timely and we were ultimately able to get me back on the road in no time. More
I had a great experience, thr service writer was polite and attentive. My issue was address and completed in a timely manner. Chris was great and attentive. My issue was address and completed in a timely manner. Chris was great More
Lavoghn helped me with everything I needed, made everything easier for me he’s a really great guy! everything easier for me he’s a really great guy! More
I picked up my car and when I was in Atlanta I got the malfunction light, dropped the car on Monday and still waiting to hear the status of my car. I called and my advisor is not in today so no one was ab malfunction light, dropped the car on Monday and still waiting to hear the status of my car. I called and my advisor is not in today so no one was able to give me update. More
The service was very timely and good. I only had to wait least than an hour for the work to be done. I only had to wait least than an hour for the work to be done. More
They appear to hit 99%, but just lack the detail. Last time a bolt (or something) was left in the undercarriage cover; this time, the tires were rotated, but air pressure was not checked and equalize Last time a bolt (or something) was left in the undercarriage cover; this time, the tires were rotated, but air pressure was not checked and equalized among the tires. Is it possible to properly align without proper pressure? I don’t know. More
Service was good but I never received the video of the vehicle condition as the mechanic said he sent. I requested it from the service representative in the text. And 4 days later Nothing?? vehicle condition as the mechanic said he sent. I requested it from the service representative in the text. And 4 days later Nothing?? More
Mark was great from the beginning to the end. He showed and explained all the things that were needing maintenance soon. He showed and explained all the things that were needing maintenance soon. More
Kris was great and took care of all my needs. The service center was clean and the waiting room was inviting. The service center was clean and the waiting room was inviting. More