Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I wasn’t planning on buying that day but ended up getting a new car! a new car! More
one of the main reason i have bought 4 Kias from Jim Butler is because of the great service and attention that i receive form Keith. He is a pleasure in an otherwise usually careless occupation. Also Butler is because of the great service and attention that i receive form Keith. He is a pleasure in an otherwise usually careless occupation. Also very impressed with his new look! More
Friendly, professional and met all my needs. We have purchased multiple cars Herr and will in the future We have purchased multiple cars Herr and will in the future More
The lady that at the service counter was super nice. I feel someone needs to plan better. I was there 3and 1/2 hours for oil change and tires rotated. Way to long. I feel someone needs to plan better. I was there 3and 1/2 hours for oil change and tires rotated. Way to long. More
I would've given a 5☆, but after 4 calls I received no call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 More
I was there on last Monday to get a Diagnostics they claim they found the problem they claim they fixed the problem they told me it was a light out in the back it was a brake light or something then the claim they found the problem they claim they fixed the problem they told me it was a light out in the back it was a brake light or something then they told me it was something else the diagnostic was 175 I had to come back on Tuesday because it wasn't fixed then I had to come back on Thursday thinking that they were going to continue with the diagnostics from Monday but Thursday I was charged $175 for a dollar and $25 part that is so unfair never heard of that I'm confused I did not know if I had known that I could have did what you guys did put a bowl then but instead keep makes a comment and said well we found the problem it was a bulb somebody put a bulb in it was the wrong bub okay and $1.25 my bill was $176.24 I believe I asked for a call back from a manager I still haven't gotten a call back I'm not understanding how do you charge me that has been a loyal customer 175 for a dollar and 24 cents part can somebody explain that to me my phone number is 314-901-4405 that's my cell phone if somebody management wise can give me a call back it would be greatly appreciated cuz I am very displeased at what happened it's not right it didn't make sense to me I'm there Monday Tuesday and Thursday I live in xx Ann I'm coming from North County all the way out there to you guys in Chesterfield because I felt you guys did good service but now I'm angry because I was charged such a steep price for a small part I could have went somewhere else this is so unfair please give me a call back I need answers More
Great experience! !! Jean was awesome and made sure I understood everything about the different models I was looking. !! Jean was awesome and made sure I understood everything about the different models I was looking. More
Jean Silverio was friendly, helpful in explaining the EV9 and great to work with. The speed of the transaction was also a plus. and great to work with. The speed of the transaction was also a plus. More
Quick, down to earth, and finally affordable. Though I wasn't in the market to truly commit to a new car entirely... My car at the time broke down in the lot. My grandmother told me when it break Though I wasn't in the market to truly commit to a new car entirely... My car at the time broke down in the lot. My grandmother told me when it breaks down again, just get a new one. It my grandfather's and I did my best, but she says I did good in finding a new replacement. More