Jenkins Nissan - Service Center

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Service visit, scheduled appointment online. Was able to be checked in quickly. Service was completed within time frame specified. Would have given more stars, except was not informed of poss Was able to be checked in quickly. Service was completed within time frame specified. Would have given more stars, except was not informed of possible concerns during the inspection - leaking fluids from areas that were supposedly repaired in a previous visit. I reviewed the information on the paperwork the day after I had service completed. Also, hubcap to at least one tire is now bent (was not bent before appointment) after tires rotated. More

It took at least 10 minutes before anyone came to me. Gil and another girl were working. The girl ignored everyone and Gil was the only one who welcomed all the customers. However, when Gil came to Gil and another girl were working. The girl ignored everyone and Gil was the only one who welcomed all the customers. However, when Gil came to me to see if I wanted anything else done. I told him and he said it would only be a few more minutes. An hour later I had to go find him to find out what was going on. My paperwork was laying on his desk. I think it was there for a while More

I arrived at my appointment time for oil change only and they took over 1 hr to bring in car over 2 hours to get done. They clearly never did the point inspection because never top off the fluids and then they took over 1 hr to bring in car over 2 hours to get done. They clearly never did the point inspection because never top off the fluids and then wanted to charge me $13.65 when it clearly states $9.95 oil change More

just seems that it depends on who you talk to what answer you get. Would be nice if everyone was on the same page so the information you get on the phone was the same as what you were told at the service de you get. Would be nice if everyone was on the same page so the information you get on the phone was the same as what you were told at the service department. Also when we asked to speak with a manager we were told our service rep was the manager by the rep. Would have been nice if he was identified by a tag or something. More

Made the appt online. Showed up on time! Took my car and got the job done in less than an hour! Showed up on time! Took my car and got the job done in less than an hour! More

Great experience, did not feel pressure at all which allow me to make a selection and enjoy the purchase of my new vehicle. allow me to make a selection and enjoy the purchase of my new vehicle. More

Dee the advisor was straight forward and truthful and advise me of what needed to be done. advise me of what needed to be done. More

More than great service, and caring workers; thats all you can ask for in a dealership! you can ask for in a dealership! More

Sami was so professional! I will always recommend him in the future. Thanks for the good experience. I will always recommend him in the future. Thanks for the good experience. More