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Ira Toyota of Hyannis

Hyannis, MA

4.3
879 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 879 reviews

May 18, 2024

Excellent service professionals. They are thorough and explain everything that needs attention. I have used this dealership for almost 25 years, and they have always kept my Toyotas More

by mscott22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nickerson
May 17, 2024

Dealership is very nice. they treat me good. Suggest me a good deal.especially salesman denial Gonzales. More

by Jibran
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
May 16, 2024

Excellent service , friendly staff and great snacks. And great recliners , and relaxing atmosphere to wait for service More

by Curtbhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Prunier, Geoff Giampapa, David Gavin
May 15, 2024

I received my bill and paid $600. And I drove home because I was very hungry. I noticed on the car screen a very concerning error message. The service tech who drove the car from the More

by stanmarmgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Holzworth
May 17, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 13, 2024

It’s difficult to get enthusiastic over an oil change, but Ira did all that could reasonably be expected of a Toyota dealership. Thank you . More

by paul.lewis57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Riley
May 17, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Got to the dealer met with Kathy the service writer very pleasant said service would be about 90 minutes to service my RAV 4 offered me a coffee and said she would find me in the waiting area when done deal More

by Twindesisto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Kathy
May 16, 2024 -

Ira Toyota of Hyannis responded

It's fantastic to hear you had a smooth and pleasant experience with Kathy as your service writer for your RAV4. Thank you for choosing Toyota, and we're glad to hear that everything went well during your visit!

May 10, 2024

Hyannis Toyota is where I purchased this vehicle. They have taken care of me whenever I had any issue. It has always been a pleasure to work with them and especially KENNY in the service department w More

by ACKbullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENNY in the service department was outstanding and everybody else that was involved were a pleasure to work with
May 15, 2024 -

Ira Toyota of Hyannis responded

Ira Toyota of Hyannis is delighted to hear about your positive experiences with us! We're proud that Kenny and our service team have consistently provided you with excellent care and service. Your loyalty and trust mean a lot to us, and we're honored to be your dealership of choice for your automotive needs. Thank you for choosing us, and we look forward to continuing to exceed your expectations in the future!

May 05, 2024

Had a recall done and oil and filter it took a while but the service was great the service advisor Randal Linnell was great looking forward to working with him again More

by rma1915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 08, 2024 -

Ira Toyota of Hyannis responded

It's great to hear that Randal provided excellent service during your recall and oil/filter change. We look forward to serving you again in the future!

May 04, 2024

The service staff is excellent. They help out with transportation while your vehicle is being serviced and I appreciate that. More

by Mullallyland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
May 08, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Personable sales person, told the state inspection would be 90 min and it actually was just under an hour, comfortable waiting area, great coffee! More

by mjwyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 05, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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