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Ira Toyota of Hyannis

Hyannis, MA

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Vehicles
4.3
873 Reviews
Call Dealership (774) 327-6100
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1020 Iyannough Rd

Hyannis, MA

02601

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Showing 873 reviews

May 05, 2024

Had a recall done and oil and filter it took a while but the service was great the service advisor Randal Linnell was great looking forward to working with him again More

by rma1915
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 04, 2024

The service staff is excellent. They help out with transportation while your vehicle is being serviced and I appreciate that. More

by Mullallyland
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Recommend Dealer
Yes
Employees Worked With
Justin Brandt
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May 02, 2024

Personable sales person, told the state inspection would be 90 min and it actually was just under an hour, comfortable waiting area, great coffee! More

by mjwyt
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Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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April 27, 2024

Great friendly staff, our tech that worked on our vehicle sent me a very detailed video of what was done and needed to be done to our vehicle, which I truly appreciated. Quick and easy service, as always! Bu More

by Hdelola
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric moberg
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Apr 30, 2024 -

Ira Toyota of Hyannis responded

That sounds like a fantastic experience! We're thrilled that our staff was friendly and that you appreciated the detailed video from your technician. It's great to hear that the service was quick and easy and that the technician's knowledge made the experience enjoyable for you. We're here to ensure your satisfaction and make your experience with us exceptional every time!

Helpful
April 24, 2024

Had to get my TPMS sensors re-programmed after getting new tires. Eric, Service Advisor, told me all four ensures were no good (20-year-old Lexus). He gave me a quote to replace them. Did not have tim More

by tlaw7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Monet, Service Advisor
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Apr 27, 2024 -

Ira Toyota of Hyannis responded

It's good to hear that Eric was understanding and professional about the TPMS sensor issue. Sometimes these maintenance tasks can catch us off guard, especially with older vehicles. Thank you for choosing us!

Helpful 1
April 23, 2024

This dealership has great service and most of all it has great people working there. More

by Joe.mullen57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Craig Kinney
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Apr 25, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 20, 2024

A very positive experience getting four new tires and an alignment today. The waiting area was very comfortable with good people to have conversations with. For the amount of work I had done the wait time w More

by chiggins928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
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Apr 24, 2024 -

Ira Toyota of Hyannis responded

That's wonderful to hear about your positive experience at Ira Toyota of Hyannis! We're glad that you found the waiting area comfortable and enjoyed conversing with the people there. Thank you for choosing us for your tire and alignment needs, and we're delighted that the wait time was sufficient for the work done. Thank you for choosing us!

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April 19, 2024

If you do not come here for service…shame on you ! !! Well taken care of….. More

by nantucketnanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
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Apr 20, 2024 -

Ira Toyota of Hyannis responded

Thank you for your kind words. We take great pride in ensuring every customer is well taken care of.

Helpful
April 18, 2024

Service was friendly and efficient for my Toyota Care check-up. Love the black leather arm chairs in the waiting room! More

by M Horton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessica Tatara
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Apr 20, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 15, 2024

Superior customer service, explaining & diagnosing the issue, providing for car rental during repair time, and even servicing the brakes due to the time the vehicle had to be there awaiting repair. Super More

by Submariner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guay, Kenneth
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Apr 17, 2024 -

Ira Toyota of Hyannis responded

It's fantastic to hear about your superior experience at the dealership! We're thrilled that you found our customer service to be excellent, with a thorough explanation and diagnosis of the issue, as well as providing a car rental during the repair time. We're also glad that you were satisfied with the superior repair on a complex problem. Thank you for your willingness to repeat business with us and recommend us to others. We're here to help and ensure your continued satisfaction with our services.

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