Imperial Chrysler Dodge Jeep Ram

Salesman was easy to work with and he was very kind. I would definitely go back. A bit far away from Worcester but they gave the best deal on a new Wrangler. I would definitely go back. A bit far away from Worcester but they gave the best deal on a new Wrangler. More

I bought a new Jeep Wrangler and the whole sales/financing/vehicle pickup experience went very smooth. Lou, Ahmed and JP were very helpful and knowledgeable and made the whole process enjoyab sales/financing/vehicle pickup experience went very smooth. Lou, Ahmed and JP were very helpful and knowledgeable and made the whole process enjoyable. More

Ahmed was great, got me a good rate on a used car and made some good points on buying an extended warranty. 1 major problem that's covered pays for the whole warranty made some good points on buying an extended warranty. 1 major problem that's covered pays for the whole warranty More

This service department is the worst. brought my 2015 wrangler in for top end knocking noise they took part top end apart needed to replace cam shafts rockers and valve tappets. Picked up brought my 2015 wrangler in for top end knocking noise they took part top end apart needed to replace cam shafts rockers and valve tappets. Picked up drove 45 miles Jeep started surging at stop light. Brought back to dealer . Replaced two more camshaft’s that they claimed warranty company would not cover the first time! Also replaced wire harness to throttle body that some how got damaged! Had to pick up Jeep for scheduled body work .they said Jeep still surging .they said they had 7 technicians working on it and could not figure it out. They said bring it back after body work is finished. Now at this point I am angry and annoyed! Decided not to bring back to dealer and wor on it myself . What I found was a cut wire to throttle body , intake was leaking due to stripping out bolt holes then filling holes withers silicone on lower intake.witch now has to be replaced also found a cracked pcv valve that they said had to be replaced with new one looks like they forgot about it this work preformed cost almost 4000.00$ pay out by warranty company I would not ever recommend this service department for any work to anyone More

A lot of inventory and good prices. But the process takes a few hours. Jean was our salesperson and he was good. I just didn't like how long it took. We did buy a vehicle and will b But the process takes a few hours. Jean was our salesperson and he was good. I just didn't like how long it took. We did buy a vehicle and will be picking it up in a couple days. Also, they emailed me a $500 off coupon, but when I tried to use if for the used car i bought, they said it was only for new cars (the coupon did not state that). More

John Ellis and the whole staff were friendly and accommodating we did the entire process online and the vehicle was delivered to me with no Hassle they really went above and beyond nice clean car, f accommodating we did the entire process online and the vehicle was delivered to me with no Hassle they really went above and beyond nice clean car, full tank of gas, sight unseen and John kept his word and everything was just as advertised. Really amazing experience! ❤️❤️❤️ John Ellis More

We have always wanted to do business with Imperial Cars, and yesterday we did. Sales Consultant, Paul Macchi showed us the vehicles we were interested in, and soon thereafter, Paul matched us with the perf and yesterday we did. Sales Consultant, Paul Macchi showed us the vehicles we were interested in, and soon thereafter, Paul matched us with the perfect vehicle ~ a beautiful 2024 Equinox! We purchased it and drove it home on the same day... Thanks to the professionalism of Paul and the team at Imperial Cars. More

I have been dealing with Imperial now for over 8 years. I had a lease for a 2022 Dodge Durango and needed to do a buyout on the lease. I sat down with Omar Abdalla to go through the process. He went thro I had a lease for a 2022 Dodge Durango and needed to do a buyout on the lease. I sat down with Omar Abdalla to go through the process. He went through the process with me and explained in detail what I needed to do. He was understanding, professional and made the process as simple as possible. When we completed the initial process, he introduced me to Waseem Mutair as to writing up the contract. Waseem as Omar was professional and made the process understandable. in no time at all the contract was done and I was appreciative with Waseem and Omar with their patience. They are why I buy/lease my Dodge vehicles from Imperial. More

Ed is the best salesmen/person to help you with all your car buying needs! He truly cares about his customers and gives 100% in making sure that you are in the car you love and helps make the monthly paymen car buying needs! He truly cares about his customers and gives 100% in making sure that you are in the car you love and helps make the monthly payments affordable. I will never buy a car from any other person or dealership because of the excellent customer service that Ed provides. He always checks in and makes sure that you are happy with your car purchase and always goes the extra mile to ensure that you are 100% satisfied. Thank you Ed! You truly are the best! More

Ed was extremely helpful in solving a complex situation with used car I had purchased. Ed took the stress completely out of the situation and made me feel like a valued customer. When it was all said and d with used car I had purchased. Ed took the stress completely out of the situation and made me feel like a valued customer. When it was all said and done I got a great price on a brand new vehicle. From now on Ed is now the only person I will buy a car from and Imperial Cars is my choice for any new purchase or service. More