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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.7
2,016 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,016 reviews

May 01, 2024

Verbal agreement over the phone or through texts or email means nothing to them!! They just want you to come in with already agreed price out the door, but when you show up they add few more thousands on ev More

by D
Purchase Time
Recommend Dealer
No
Employees Worked With
James Ryder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John SyGaco
April 30, 2024

Joel is fantastic to work with. He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is pre More

by Chandu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Dobski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys! More

by alexpl92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Serafino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

INFINITI of Hoffman Estates responded

Thank you for sharing and for the five stars.

February 28, 2024

Joel, Stan & Steve were pleasures to work with and they made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing m More

by Veronica Wells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Serafino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

INFINITI of Hoffman Estates responded

Congratulations on finding the perfect fit of both a vehicle and a dealer. Happy we helped you not only stay safe with bad weather, but saved you some money on your student loans and got you in a new vehicle.

February 27, 2024

I stopped in to take a test drive of the Infiniti QX50 the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec a More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Olney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Dobski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

INFINITI of Hoffman Estates responded

Thank you for your kind words in your five star buying experience from INFINITI of Hoffman Estates.

February 18, 2024

John went above and beyond providing excellent customer service and responsive communication- answering all of our questions. He was polite, pleasant, and knowledgeable offering a pleasant experience whi More

by Lauren P
Recommend Dealer
Yes
Employees Worked With
John SyGaco
Feb 20, 2024 -

INFINITI of Hoffman Estates responded

Thank you for the opportunity to earn your business.

February 16, 2024

Out of state customer here and Joel made the process so easy. Great communication along with custom videos. More

by Pjphjapo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Dobski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

INFINITI of Hoffman Estates responded

We do our best to provide a five star experience and appreciate you trusting INFINITI of Hoffman Estates with your out of state purchase.

February 13, 2024

Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the More

by saestes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle and thank you for letting us know how we did!

February 12, 2024

Joel was wonderful to work with when purchasing my vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, More

by timothywhite740
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Dobski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

INFINITI of Hoffman Estates responded

Thank you for the feedback on your experience with INFINITI of Hoffman Estates.

February 11, 2024

Sales Representative Ivan Bedolla was extremely helpful with the purchase of my new vehicle. From working with him via txt, email, by phone or in person, he made the process very easy and everything went q More

by ZR2Ron
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Bedolla
Feb 12, 2024 -

INFINITI of Hoffman Estates responded

Congratulations and thank you for letting us know how we did!

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