Hunt Club Nissan

Friendly team, cooperative, good timing, aand response. hope they will continue to be like this. hope they will continue to be like this. More

Kept to schedule, bay drop off process was fast and efficient, onboarding was friendly, job was done properly. Would prefer it cost less, but who doesn’t want that. efficient, onboarding was friendly, job was done properly. Would prefer it cost less, but who doesn’t want that. More

Nissan Hunt Club representative was Dawn Charlton. Dawn is always knowledgeable, kind and presents clear messaging. A professional with class. Dawn is always knowledgeable, kind and presents clear messaging. A professional with class. More

The staff was friendly and attended to my needs quickly. It was a simple oil change, so it wasn’t too complicated. It was a simple oil change, so it wasn’t too complicated. More

Friendly staff and kept me up to date. I was informed about the work that need to be done and I wasepressure I was informed about the work that need to be done and I wasepressure More

Hunt Club Nissan dealership fixed our car with great, professional and friendly service - thank you! Dawn Charlton provided excellent customer service, with clear and timely information. professional and friendly service - thank you! Dawn Charlton provided excellent customer service, with clear and timely information. More

I recently purchased a vehicle from Hunt Club Nissan. The whole process from beginning to end was quite pleasant, the staff were very helpful. I especially enjoyed my interactions with my sales agent, Mu The whole process from beginning to end was quite pleasant, the staff were very helpful. I especially enjoyed my interactions with my sales agent, Mulham Hajjat, he has a wonderful personality and was very helpful, informative and respectful. He ensured my questions were answered and made the whole process seamless. I would ask for him if I were to purchase another car. More

Wonderfully professional and efficient staff. I was so warmly welcomed by Cole and also by Michelle Warren. I will continue to have my car cared for here ! I was so warmly welcomed by Cole and also by Michelle Warren. I will continue to have my car cared for here ! More

My 87 year old mother brought her 10 year old Nissan Rogue in to Hunt Club Nissan service department because she saw an emissions engine light on her dashboard. The technician ran a diagnostic procedure Rogue in to Hunt Club Nissan service department because she saw an emissions engine light on her dashboard. The technician ran a diagnostic procedure and provided a two page multi-point inspection form that showed they inspected the following items: Horn operation, headlights, left wiper, right wiper blade, tail lights, and tires. The "Under Vehicle" section of this diagnostic Multi-Point Inspection form nothing was checked (this included the muffler/exhaust/mountings). Still quite baffled how checking the horn and wipers was going to help determine an emissions engine light???? Anyways, on the second page of this "diagnostic" there were two additional items titled "Additional Service Recommendations" showing in red requiring “immediate attention”. The first was the Catalytic Converter Assembly - with Reason left blank and a photo beside it of the underneath of the car with no explanation. The second was the AF Sensor***** MAY REQUIRE IF SEIZE also with the specified reason left blank and the same photo of the underneath of her car also with no explanation. I fail to understand how the "Under Vehicle" section of this inspection report was left blank but then on page two it says the catalytic converter and sensor need to be replaced??? The estimate given to my mother for this work was over $4000! They scared her into thinking that the car was going to seize up and that this work needed to be done right away before a blinking light showed up. Needless to say we thought we better get a second opinion! We brought the car to a licensed mechanic that has been in business for 40 years. They looked at the catalytic converter and tested the sensor and determined that the catalytic converter was pristine but the sensor was a bit slow but could probably be corrected by driving the car more and using better gas. He would not in all good faith even think about replacing the catalytic converter! He also did not charge for the "diagnostic". When I called the Nissan Service team back to ask why they thought the catalytic converter needed to be replaced they said that it was clogged with carbon deposits etc. (which I don't believe to be true). They never mentioned anything about more mileage and better gas may be able to resolve the issue. They automatically went straight to replace the whole thing for 4 grand! Needless to say, we cancelled the appointment to have the catalytic converter replaced with Nissan. We then received a call that we needed to pay for the diagnostic which was totally expected and we had no problem with (even though we never asked for the wiper blades and horn to be checked!). However, on the original estimate the diagnostic fee was $159.99 but the service guy said that was incorrect and that invoice was supposed to be for 179.99 plus tax. He then said we could pay this online and proceeded to send me a bill for over 300$. When I called to question this he said that his system showed a lower invoice amount and that I must be mistaken. He finally sent another final bill for $203.39. I guess that 300$ one was just one final attempt at getting an extra $100 out of us. This is the second bad experience I have had with this dealership service department. The first one was with an old vehicle I had where the brakes were making a funny noise so I asked for a brake inspection NOT a service. I specifically asked for (and wrote down on the envelope when I dropped off my keys) a brake inspection and that I be called if anything needed to be done. Well, they went ahead and did a full brake service then wanted me to pay over 400$ for their mistake! Highly do not recommend this service centre. Go to a licensed, honest mechanic and save your money! More

Wonderful experience when purchasing a new car. First time buying a car where it was stress free! First time buying a car where it was stress free! More