41 Reviews of Hudson Hyundai - Service Center
Paid $500 for a car maintenance and they did not even wash my car. Thiw is a shame. Service on the car was great by the way but the management need to change few things wash my car. Thiw is a shame. Service on the car was great by the way but the management need to change few things More
Nice people and great service. I was happy. With the service provided. Would definitely recommend. I was happy. With the service provided. Would definitely recommend. More
Great service n respectable to the customers I have always went back to Hudson Hyundai for all of my service needs for both of my cars thank you again for your service. always went back to Hudson Hyundai for all of my service needs for both of my cars thank you again for your service. More
To make you buy a car from their showroom they work like to earn 5 stars. Once the car is sold to you, the service department is very bad and never we will be able to reach them to get any solution for our to earn 5 stars. Once the car is sold to you, the service department is very bad and never we will be able to reach them to get any solution for our problems. No one to listen. Maintenance coverage package is a scam. For a flat fix we need to work like a detective. Better don’t step this place for car buying. Service team is important for a car showroom here it’s very worst. I really suffer buying a 2023 palisade from them. Hyundai claims department customer service people behaves very rude. They are arrogant. Hyundai can’t do anything as these showrooms were owned privately. Worst after sales support. I have so many bad experience on service perspective from this dealer. Be aware. More
HadCar 46Days $1600OutofMyPocketRentals OfferedLoanerOnThe24thand ReturnedMycarOnThe23rd. UnderstaffedAndTheFirstDayIdroveMyCarIgotItTowedBackToTheDealerFromMyDriveWay. NewProblemandDoesn OfferedLoanerOnThe24thand ReturnedMycarOnThe23rd. UnderstaffedAndTheFirstDayIdroveMyCarIgotItTowedBackToTheDealerFromMyDriveWay. NewProblemandDoesntSoundPretty:(. SomethingTHEYdidWrong! PRAYyouDontHaveToTakeYourCarThereForService. AllMyClientsInWeathySuburbsAndFriendsNowSayThey KNOW NEVERto BUY A HYUNDAI More
My 2021 Hyundai Pallisade had a powertrain failure in the middle of a highway. Hudson Hyundai refused to honor the powertrain warranty saying the failure was due to bad fuel. They rob ordinary people in broa middle of a highway. Hudson Hyundai refused to honor the powertrain warranty saying the failure was due to bad fuel. They rob ordinary people in broad daylight. Dont buy Hyundai and even if you do, not from them. More
The service here is down right horrible the service advisors are rude and they do not communicate with the customers stay away from this dealership. advisors are rude and they do not communicate with the customers stay away from this dealership. More
I came in for service and left with a new car. Great sales person. Questionable service. Service told me that it was more expensive to repair a car than to get a new one. In an age where you can genuine sales person. Questionable service. Service told me that it was more expensive to repair a car than to get a new one. In an age where you can genuinely rebuild a machine from the inside out cheaply and effectively, why is a car any different? If the cost to repair is less than 30% of buying brand new, it doesn't seem ethical to push someone to buy new as their only option. Questionable service when everyone is selling and no one is really providing you with actual alternatives. Buyer beware. Have a conversation. Walk away and decide if you want to come back before you sign anything. Buyers are not well protected by NJ laws. More
The Service Department at Hudson Hyundai was responsive and quick to assist when my Hyundai Sonata's engine required replacement, answering the various questions I had with patience. and quick to assist when my Hyundai Sonata's engine required replacement, answering the various questions I had with patience. More
Back in March 2020, at the beginning of the pandemic, I received a recall notice for my Elantra Touring GLS 2010. I called Rte 4 Hyundai (where I'd purchased my car in 2010) and was assured they had the pa received a recall notice for my Elantra Touring GLS 2010. I called Rte 4 Hyundai (where I'd purchased my car in 2010) and was assured they had the part for the fix. I made a 10AM appointment, drove the 14 miles, followed by a friend in her car, and checked in. I was told 90 minutes for the fix. My friend and I took off in her car to grocery shop. 90 minutes into the shop, I called and was told "another hour". We waited. I called again. "Another hour." 4 hours into the project, I complained. Appox a half hour later, my car was "ready" and handed back to me by a grumpy young fellow. I asked for the paperwork. "No paperwork." Thinking the fix was done, I drove away. Two weeks ago, I received another recall notice for the fix that was SUPPOSED to have been done by Rte 4 Hyundai! What followed was a series of phone calls, demanding an explanation as to why I was told the fix was done when it wasn't. I was met with a series of surly responses. FAST FORWARD to my call to Hudson Hyundai. Lorenzo answered the phone and couldn't have been nicer. We booked an appointment. Unfortunately, the needed part had to be ordered. A few days later, Lorenzo called. The part had arrived and we booked another appointment for the fix. The guys in the service department were just great. I was told it would be a 2 hour wait. TWO HOURS LATER the fix was done and I was free to go. After my dismal experience with Rte 4 Hyundai, I cannot praise Hudson Hyundai enough. I was treated as a person and not an inconvenience. Rte 4 Hyundai could take a lesson from Hudson Hyundai about customer service. More