Hogan Chevrolet Limited

Service dept Had my car for a month...Returned with some items not even fixed???, charged me hundreds of dollars and won't even clarify what I paid for. Never retu Had my car for a month...Returned with some items not even fixed???, charged me hundreds of dollars and won't even clarify what I paid for. Never returned called or gave updates. -Multiple unrepaired issues on pickup, after a month in the shop -Say someone will call you and they don't . WEEKS without contact and rude when you finally are able to talk to someone -Had to stop at another service facility...On the way home from pick up at Hogan! To fix another item they missed. The "repairs" they did completed failed within 24hours. -Asked for clarity on what I paid for (no estimates provided, no maximum amount authorized) after a month the couldn't give me a number before pickup! -Contacted Deb(service advisor) for explanation of my bill and how much MORE time they need to fix my car since a month isn't enough time. Didn't hear ANYTHING back for a week! -Contacted the useless "manager" allan. He told me that hogan will charge me $119 diagnostic to look at the same problems they had the car for a month For!!!! Wasn't interested in hearing my complaint just tried to charge me MORE. Imagine, losing your car for a month unexpectedly, no loaner car provided or offered, rude behaviour when you call for an update after weeks without contact. Pickup car with many repairs untouched after a month, what was fixed broke after 24 hours. Ask what exactly you paid for and what took a month and how much MORE time is needed is ignored for a week. Contact a manager and he wants MORE $$$ to work on the exact same things?! More

2012 Dodge Grand Caravan sold by Hogan I purchased a 2012 Dodge Grand Caravan R/T from hogan Chevrolet back in June 2016. Well yesterday on my birthday I woke up to my transmission being bl I purchased a 2012 Dodge Grand Caravan R/T from hogan Chevrolet back in June 2016. Well yesterday on my birthday I woke up to my transmission being blown. I took it into hogan and they said they would look at my vehicle free of charge. They then diagnosed my vehicle for sure with a blown transmission and that they wouldn't do anything to fix it as I didn't purchase the extended warranty . Reason I didn't purchase the extended warranty was because I was told I still had manufacturer warranty. I called Chrysler yesterday and was told manufacturers warranty is up at 100,000km and I was not told that at Hogan. I am a father of 3 and the only person who drives in my house hold and am the only income, so there for now I am stuck with no vehicle and can not even go to work as they said it was going to cost me $5000 to fix it. After hogan diagnosed the issue I received the service paper stating the information that had to be done and the cost. This is what I get to read from them " complete transmission assembly piece of S*** Chrysler". I've had this for 7 months and now I am stuck. If you are looking to purchase a new or used vehicle or have your car checked out there, I strongly recommend you don't. More

Great experience Thank you again for everything Leena! Buying a new vehicle can be so stressful, but you honestly made this whole process easy, comfortable and you hav Thank you again for everything Leena! Buying a new vehicle can be so stressful, but you honestly made this whole process easy, comfortable and you have been so helpful from the moment we spoke on the phone! I really appreciate it :) More

Honest and friendly I was intending to compare prices among Ontario Chevy dealers. My local is in Bancroft, but I was in Scarborough today so I dropped in and spoke with I was intending to compare prices among Ontario Chevy dealers. My local is in Bancroft, but I was in Scarborough today so I dropped in and spoke with Leena Chacko. Leena was friendly and inviting. She asked me a number of useful questions to try to take advantage of various incentives GM was offering. She provided me with a series of options (financing vs leasing). I was clear about why I was there, and she understood that potential for a sale was there, though she'd have to overcome the disadvantage of geography (it'd be easier to service warranty with my local dealer). She priced a few models for me, and without any fuss or haggling, the prices offered were very good. Barely above the "invoice" price. Unfortunately they were the same as the offer from my local guy (pennies difference), so geography won out. Still, she continued to answer my questions with patience and good spirits. She even gave me further information about the car I was looking at so I would be better prepared when meeting with my local guy and sorting out my final purchase there. If I still lived in Scarborough, or even the GTA, I would definitely have purchased my car from Leena. Honest, no nonsense, and very helpful. If you are in the market for a Chevy, I would recommend stopping in at Hogan and speaking with Leena if she is available. More

Leena Chacko and Hogan Dealership are the best! We're very helpful and the most knowledgable of the GMC dealers I have encountered. Felt like the information given was not beating around the bush. E We're very helpful and the most knowledgable of the GMC dealers I have encountered. Felt like the information given was not beating around the bush. Even though I decided to go with a different Make of car, they were considerate of my choice and wished me well. Thank you hogan and Leena. More

good customer service Over a period, bought two cars from this dealer. Went to same dealer for second car purchase coz of great experience in past. Good work . Over a period, bought two cars from this dealer. Went to same dealer for second car purchase coz of great experience in past. Good work . More

Good Service Good service provided by Leena C at Hogan. Painless and quick transaction for my first new/domestic car. Very happy with the car and looking forward t Good service provided by Leena C at Hogan. Painless and quick transaction for my first new/domestic car. Very happy with the car and looking forward to building a relationship with parts and service as well. More

A great outcome Thank you to Leena and the rest of the Hogan staff. After a difficult negotiation on upgrading my "rarer" truck, I'm extremely happy with the outcom Thank you to Leena and the rest of the Hogan staff. After a difficult negotiation on upgrading my "rarer" truck, I'm extremely happy with the outcome! More

Excellent relationship for the last 5 years In the last 5 years, I've bought 2 new cars from Hogan and had all my service done with them. Their sales and service has been professional, fair and In the last 5 years, I've bought 2 new cars from Hogan and had all my service done with them. Their sales and service has been professional, fair and excellent overall. I would recommend this dealership to anyone looking for sales or service on a GM vehicle. More

Amazing Experience Leena Chacko was my dealer and in all honesty I have never experienced better customer service than with her. She was beyond friendly and got us every Leena Chacko was my dealer and in all honesty I have never experienced better customer service than with her. She was beyond friendly and got us everything we asked for! Definitely one of the best! More