
Highbury Ford Sales Limited
London, ON
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645 Reviews of Highbury Ford Sales Limited
The buying experience After visiting all other local Ford dealers, all of which were helpful, courteous and generally impressive (don't really have anything bad to say abou After visiting all other local Ford dealers, all of which were helpful, courteous and generally impressive (don't really have anything bad to say about any of them), it was the buying experience that made my decision an easy one. Even after the deal was done, Onno was beyond helpful and great to work with. Thrilled with my experience. More
Outstanding Ever since I talked to the first person there it was nothing but flawless. They work as a team and I have nothing to say but great things. This is my Ever since I talked to the first person there it was nothing but flawless. They work as a team and I have nothing to say but great things. This is my first positive experience with a dealership and will continue to go back. More
Excellent experience My purchase was seamless. Everything went together quickly and easily. I had my car available to me for pickup in about a week. Which I think was fast My purchase was seamless. Everything went together quickly and easily. I had my car available to me for pickup in about a week. Which I think was fast. The car has every option that I wanted as well. I am impressed. Thanks for you helpfulness. More
Winter tires/rims installation When the vehicle was purchased, the winter tire/rim package was also purchased. The vehicle was picked up on Friday January 19th, and I was informed t When the vehicle was purchased, the winter tire/rim package was also purchased. The vehicle was picked up on Friday January 19th, and I was informed that the winter rims were not in stock, and I was told that they would be in the following Thursday. The following Thursday came and went .... no call. I waited until Monday the 29th to attend the dealership and find out what the deal with the tires was, as the snow was starting to fall quite heavily. The tires were found stacked at the parts counter, with my name on them. The sales manager immediately had my vehicle taken in, and the installation was completed in under an hour. Better communication with customers waiting for parts to be delivered, that are already there. More
Service is always excellent. Called this morning at 7:15 am and was given an appointment a 8:30 am. Even though the staff was short some members due to holid is always excellent. Called this morning at 7:15 am and was given an appointment a 8:30 am. Even though the staff was short some members due to holidays, I was home before noon even after stopped at a grocery store. More
Thanks for the great service. From booking the appointment to signing the bill the experience was very positive. Thank you Highbury Ford. I’ll be back soon I’m sure! From booking the appointment to signing the bill the experience was very positive. Thank you Highbury Ford. I’ll be back soon I’m sure! More
Amazing!!! Thank you to Andrew Miller for making our new purchase as seamless as possible. You have consistently gone above and beyond for us. Thank you so muc Thank you to Andrew Miller for making our new purchase as seamless as possible. You have consistently gone above and beyond for us. Thank you so much for always having our backs. More
Great service ! They take good care of their customers while they wait for their vehicule: free shuttle, free coffee / timbits, free wi-fi etc... very friendly staff They take good care of their customers while they wait for their vehicule: free shuttle, free coffee / timbits, free wi-fi etc... very friendly staff 👍 More
Outstanding experience dealing with the team at Highbury The entire team was very helpful in my experience buying a new F150. Provided great direction no pressure sales, felt very welcome from start to finis The entire team was very helpful in my experience buying a new F150. Provided great direction no pressure sales, felt very welcome from start to finish. Would highly recommend Highbury ford More
A team of Super Heroes! Came in on Wednesday night, by Saturday morning I was driving off my new truck! This team moves fast! They know their stuff. Very pleasant to deal wit Came in on Wednesday night, by Saturday morning I was driving off my new truck! This team moves fast! They know their stuff. Very pleasant to deal with. When they make commitments, they follow through till done. More