Heritage Subaru Owings Mills

Had a wonderful experience. Chris and Josh were both very helpful and kind throughout the car buying process. Love my new Forester :) Chris and Josh were both very helpful and kind throughout the car buying process. Love my new Forester :) More

I recently purchased a new Subaru Outback from Heritage Owings Mills, and I couldn't be happier with my experience. From start to finish, the team at Heritage went above and beyond to ensure that my car-bu Owings Mills, and I couldn't be happier with my experience. From start to finish, the team at Heritage went above and beyond to ensure that my car-buying process was painless, streamlined, no-frills and ultimately the best possible outcome. At the forefront of this exceptional experience was Michael Yoon, the General Manager. Mr. Yoon's dedication to customer satisfaction was evident from the moment I stepped into the dealership. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle to suit my lifestyle. Not only did he provide a warm and welcoming atmosphere, but he also demonstrated a remarkable commitment to securing the best possible deal on my new vehicle. His professionalism and friendliness truly set Heritage Owings Mills apart compared to the other dealerships I went to. I also had the pleasure of working with Sam Price, the Sales Consultant. Sam's expertise and professionalism made the entire buying process a breeze. Sam's friendly demeanor and willingness to go the extra mile made me feel valued as a customer, and I am grateful for his assistance throughout the process. He helped me set up weather mats and was overall a great guy. Additionally, I must also compliment Josh Jones, the Financial Manager, for his outstanding professionalism and efficiency. Despite my time constraints, Josh ensured that the financial aspects of my purchase were handled seamlessly and accurately. He knew exactly what I needed pertaining to financing and customer service. His attention to detail and dedication to providing exceptional service further enhanced my experience at Heritage Owings Mills. Overall, my experience at Heritage Owings Mills honestly exceeded all expectations. I have always been skeptical of car dealers but I can honestly say I was provided exceptional service and the best possible deal on my Outback. Thanks to Michael, Sam, Josh, and the entire team, I am now the proud owner of a new Outback, and I couldn't be happier. If you're in the market for a new vehicle and exceptional customer service, I highly recommend visiting Heritage Owings Mills. More

Nick Norton and Josh Jones were amazing and patient definitely would recommend them to anyone who is looking for a car. definitely would recommend them to anyone who is looking for a car. More

Chris Felker was part of the team that I purchased a car from. Chris was the original person who contacted me to check in to see if I was ready to make a purchase. He answered my questions and followed up from. Chris was the original person who contacted me to check in to see if I was ready to make a purchase. He answered my questions and followed up quickly when I emailed that I wanted to stop in to compare models. Friendly and great customer service. More

Great experience buying a car from Heritage Subaru in owingsmills.. Corey the General sales manager took so much time helping me to make the right purchase and explaining procedures. Sam who was my sal owingsmills.. Corey the General sales manager took so much time helping me to make the right purchase and explaining procedures. Sam who was my sales guy really went the extra mile to make sure I was comfortable with my purchase. Also helped me days later to learn how to perform some other functions in my vehicle. I highly recommend this dealership and ask for these two guys. More

Matt was very helpful while I was purchasing my car. He worked with our needs and helped us to get what we wanted. He worked with our needs and helped us to get what we wanted. More

I just purchased a new vehicle and Milton was fabulous! Explained everything in detail and answered all my questions. He actually remembered me from purchasing a car 10 years ago when he completed my fin Explained everything in detail and answered all my questions. He actually remembered me from purchasing a car 10 years ago when he completed my finance papers! What a great way to make a customer feel welcomed when people remember them. This is the fourth car I have purchased from this dealership and I keep coming back because of the staff. Thank you Milton for your excellent customer service. More

Corey was awesome resource in my car buying experience. He was very informative and answered all of my questions. Corey has such a friendly personality he made the customer feel relaxed and took the str He was very informative and answered all of my questions. Corey has such a friendly personality he made the customer feel relaxed and took the stress out of purchasing a new vehicle. Thank you Corey for the great customer service you provided. More

Sam was a great salesperson during my car buying process. I wanted to compare models and even color choices and Sam provided all the information I needed to make the decision to trade up to a new 2024 model I wanted to compare models and even color choices and Sam provided all the information I needed to make the decision to trade up to a new 2024 model. There was no pressure to buy just a kind person answering all my questions to help me make a decision. This type of customer service is why I continue to come back to this dealership to purchase vehicles and for service. Thank you Sam for making the buying experience a great one. More

Josh and Chuck were just amazing. They made our car experience a pleasant and quick one. Everything was seamless! Highly recommend them and this dealership. They made our car experience a pleasant and quick one. Everything was seamless! Highly recommend them and this dealership. More