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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
982 Reviews

982 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 24, 2024

My 2023 Tacoma was in for a manufacture Recall. The service team handled it in a timley manner while I waited. Was over all a great experience More

by Bucbee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know your recall service was handled efficiently at Herb Chambers Toyota of Auburn. Thanks for sharing this positive feedback about our team! Safe travels in your 2023 Tacoma.

April 18, 2024

Our service manager was very polite and informative. Service was preformed on a professional way. Customers waiting area was very comfortable & clean. More

by stevesweeney032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Toyota of Auburn responded

Steve, we're glad to know you had a positive experience with our service manager and enjoyed the waiting area at Herb Chambers Toyota of Auburn. We appreciate your feedback!

April 17, 2024

Excellent service , clean, friendly staff. Great experience for 6 years now. Always great !!! Professional services, More

by araksya82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know you've had a great experience with us at Herb Chambers Toyota of Auburn for the past 6 years! Thanks for your continued support and kind words about our service.

April 16, 2024

It was a great experience as always they explain everything to you they even showed a video of what they need to fix More

by ANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Toyota of Auburn responded

Angela, we're delighted to know you had a great experience at Herb Chambers Toyota of Auburn. We always aim for clear communication and it's wonderful that our team was able to provide this for you!

April 15, 2024

Arrived promptly and was greeted by tech. Service was completed quickly and without any delays. Alyssa was pleasant and professional. More

by Minertj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a prompt and efficient service experience with us at Herb Chambers Toyota of Auburn. Thank you for recognizing Alyssa's professionalism!

April 15, 2024

The service rep. Was polite and professional He kept me well informed as to what was going to be done to my vehicle and what it would cost. More

by annseverance50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience with our service rep at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

April 14, 2024

Friendly and fast service. I appreciate the update on my vehicle and what will need to be addressed at my next visit with a quote to prepare for cost. Overall amazing customer More

by SandraD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Sandra, we're glad to know you had a positive experience with Kevin and our team at Herb Chambers Toyota of Auburn. We always aim for efficient service while keeping customers informed about their vehicle's needs. Thanks for the review!

April 13, 2024

Fast efficient service. Answered all my concerns. Jennifer was pleasant and professional throughout. Would recommend this Dealership More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Steve, we're glad to know Jennifer and our team at Herb Chambers Toyota of Auburn were able to provide you with fast and efficient service. We look forward to serving you again! Safe travels!

April 12, 2024

My appt was for 5:30. , Julian I greated my immediately. Took my car for service. Explained to my whole procedure. 22 minutes later my vehicle was done.. Great expy with Ju More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Fafahalinka, we're delighted to know that Julian provided you with such a prompt and efficient service at Herb Chambers Toyota of Auburn. Thanks for sharing your great experience!

April 12, 2024

Helpful and friendly service, but very, very, very expensive for the work that was provided. It was something only dealers can do, and I know they all gouge. It’s what was expected, but I don’t like i More

by ???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Heineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate the feedback and star rating. We hope to see you next time and encourage you to reach out if you have concerns to share with us. We would be happy to discuss them with you. Please feel free to contact me personally. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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