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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,385 Reviews

2,385 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 04, 2024

Phenomenal customer service. Randy in service is a wonderful person who truly cares for his customers More

by shanrobo
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Always friendly staff with great service in a really relaxing environment. Great space to work while the car is getting serviced. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
May 03, 2024

Fast, courteous and friendly service- returned my car sparkling clean and ready to hit the road. More

by Sara Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for choosing Herb Chambers Lexus of Sharon, we appreciate your positive feedback!

May 02, 2024

All services are professional. Jackson Callahan answered all my questions. Before I left dealership he checked the DCM quickly. More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers Lexus of Sharon responded

Karina, it's great to know that Jackson and our team at Herb Chambers Lexus of Sharon were able to assist you professionally. We're here for any further questions if needed!

May 02, 2024

Excellent service today when I brought my ES350 in for service. Ronnie Travers was amazing. She made my experience enjoyable. More

by loandt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Ronnie made your service visit enjoyable at Herb Chambers Lexus of Sharon. We appreciate the positive feedback and look forward to assisting you again in the future!

April 30, 2024

Another great experience with everyone I encountered and thoroughly appreciate Mark and Randy’s time! More

by melissag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Herb Chambers Lexus of Sharon responded

Melissa, we're delighted to know that you had another great experience with Mark, Randy and the rest of our team at Herb Chambers Lexus of Sharon. Thanks for your support!

April 27, 2024

I am very pleased with the service provided at Herb Chambers Lexus of Sharon. Randy and Monica were extremely helpful and kept me up to date with the status of the service performed on our vehicle. More

by Metzgbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you had a positive experience with Randy and Monica at Herb Chambers Lexus of Sharon. We strive for excellent customer service, so it's great to see our team keeping you informed about your vehicle's status. Thanks for the review!

April 27, 2024

Great dealership, conveniently located with great service. My service representative was knowledgeable attentive and answered all my questions in a comprehensive manner. More

by smithsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you found our location convenient and the service great at Herb Chambers Lexus of Sharon. It's always wonderful to hear that our team was able to assist with all your questions! Thanks for sharing this positive review.

April 27, 2024

Mark provided fantastic service at Herb Chambers Lexus of Sharon. We had routine maintenance work. He arranged for the cracked windshield to be replaced and synchronized the wipers, etc. Mark communicated More

by kneary10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Mark and our team at Herb Chambers Lexus of Sharon provided you with excellent service! It's great to see your satisfaction with the maintenance work, communication, and loaner car arrangement. Thanks for being such loyal customers - we appreciate it!

April 26, 2024

Communications with everyone at the dealership is always friendly and professional! Matthew, our customer representative this time was great with follow-up questions and timely responses. More

by Cid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that you had a friendly and professional experience with our team at Herb Chambers Lexus of Sharon. It's great to see Matthew provided timely responses and was helpful with your questions! Thank you for the review.

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